Thread regarding Fiserv Inc. layoffs

What a mess.

Congratulations leadership team! You’ve wiped out 7 years of growth in 2 quarters - but don’t fear…This new leadership team will bring it back - even though they haven’t got the first clue how to address the complexities of the various acquisitions of the last 2-3 decades.

16 core platforms to 5!..Yeah, right. If you force a bank/cu customer through a conversion then they will RFI/RFP to the competition and you will probably lose that client for causing them pain. Add to that the continuing shrinking of the FI business in the US through acquisition, merger and liquidation…It’s ugly!

The fact that the CEO threw out Agentic AI as the savior technology within the first few minutes of the presentation just shows they’ve been spoon fed by their consulting advisors (e.g. McKinsey, Bain, etc). There isn’t a single person in the leadership team that can describe how that would work against their biggest problems - i.e. Customer Satisfaction.

Let’s see how this changes for full year results.


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| 1751 views | | 4 replies (last October 29) | Reply
Post ID: @OP+1k8rfhm6s

4 replies (most recent on top)

Unfortunately employees are burnt out and hard to muster up the strength or desire to do more.. majority of exempt employees are too low on the payment scale to even get a bonus…

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Post ID: @b2+1k8rfhm6s

Sorry to be the bearer of bad news, it wasn't this leadership team that created the mess. This had to happen because everything the company did was to hit the current quarterly numbers, there was no future plan for growth. Anyone watching the company knew what FB and team were doing it wasn't sustainable. You can't grow with layoffs and pulling sales in from one quarter to the next.

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Post ID: @ak+1k8rfhm6s

Seven years of "growth" with nothing but lies and exaggerations coming from the top. Perpetual exponential growth is not possible or realistic, resetting to the truth has been necessary for years. I'm glad Mike has the guts to do it rather than continue to lie lie lie. Pumping stock price for the current quarter at the expense of sustainability is the norm, now, and this is what follows. Every single time.

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Post ID: @a8+1k8rfhm6s

Spend 5 mins on this forum or talking to any employee and it doesn't align with a healthy company supporting stock price doubling. Be glad you now have a honest CEO that has the ba--s to make the hard reset, which is in the best interest of clients and employees.

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Post ID: @a7+1k8rfhm6s

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