https://www.bfalaw.com/siteFiles/Cases/FIVNAmendedComplaintAsFiled.pdf

I was recently se-----y as--ulted at the work place and it really is impacting me mentally. I never thought I would say it. But #meToo. I’m not sure where else to post this. I am afraid that reporting this to the HR would cause me to lose my job... — read more 

Replace AI Leadership Hire a better CEO that doesn’t openly commit fraud, send him to jail. Immediately fire CPO Hire more engineering team members Fire all Indian employees (the offshore ones) Imprison Kathy Burkland Replace... — read more 

I’ve held back from posting, largely because some of the existing comments haven’t been shared in good taste. But after much thought, I feel compelled to add my voice. I’ve been with Five9 for over seven years, and I can say with certainty that... — read more 

According to that lawsuit (and sales) customers are dissatisfied with AI? Who drives our AI products? Jonathan R, CTO. He starts with "cool technology" and works backward to the product. What's the result? Low bookings from Agent Assist. Customers... — read more 

I mean look at some of the Linkedin histories. Some people start off as a low-level employee and then suddenly it's 1 year in a Director role. Instant promotion. 1 year in in a Sr. Director role. Instant promotion. 1 Year in VP. Instant promotion. 3... — read more 

https://www.bfalaw.com/siteFiles/Cases/FIVNAmendedComplaintAsFiled.pdf What’s at Issue? Lucid alleges that, between February 21 and August 8, 2024, Five9 and its executives repeatedly told investors that the company’s revenue was solid and on track... — read more 

Product Palooza is our WWDC and this is what we had to show as a 1 billion dollar revenue company?!

That was the worst presentation I’ve ever seen in my 15+ years of professional experience and I agree with everyone here. Rowan and Calan were leagues ahead.

That Product Palooza? Absolute timewarp. “Look, we can manage users and skills!” Cool, so can Microsoft Office 97. This isn’t innovation, it’s feature taxidermy with an “AI” nametag. Leadership’s just tossing buzzwords like confetti at a... — read more 

It's scary to see some top performers leaving, and even scarier to see how many other performing sales team member are actively interviewing. Five9 doesn't seem to care as long as they are loosing people who represent the past (disregarding if the... — read more 

Just trying to understand if there’s any credible info or internal chatter regarding the timing of the next layoff. Some say late Q3, others mention sooner. Would really appreciate any insights—thanks in advance.

comes across as a tech bro who learned a few silicon valley buzzwords. Is it that easy? I am relatively new in my career and if this clown can become the CPO of a billion dollar revenue company, I can keep dreamin. No rizz. all sus.

What’s with all these resignations? Where are people going and why?

I am close to someone high up in my management, they say this new guy is about to become the old guy very soon. Have patience, I hear a lot about him on here.

Five9 recently axed 4% of staff (100+ people) to focus more on ai stuff. hahahah. they say its about prioritizing investments in key strategic areas hahhaa what does that even mean, i guess it's polished CORP speak for we need to save money and cut... — read more 

The new product lead seems to have completely ki-led the product team, the product manager we work with resigned recently and I saw an interview scheduled on a tab for the other one we work with. RIP!

https://www.marketbeat.com/instant-alerts/michael-burkland-sells-12594-shares-of-five9-inc-nasdaqfivn-stock-2025-06-05/ Laughing all the way to the bank. Stock is near a 52 week low and still selling.

Strong rumors that Salesforce is now positioning itself for a take over of Five9. Contact Center Five9 and Salesforce Announce a Unified CCaaS-CRM Offering. There have also been strong rumors of Cisco wanting to acquire them. Either way the writing... — read more 

TheLayoff.com Thread regarding Five9 Inc. layoffs More layoffs coming but different this time There are more layoffs coming but this time they'll be more quiet and will be slowly replacing people with cheap Indian labor. Have your backup plans in... — read more 

There are more layoffs coming but this time they'll be more quiet and will be slowly replacing people with cheap Indian labor. Have your backup plans in place!

Five9 has shared more insight on its recent job cuts, which affected four percent of its workforce. That represents approximately 120 employees let go. Now, its leadership has asserted that the layoffs impacted “most” of its departments and centered... — read more 

https://news.crunchbase.com/startups/tech-layoffs/ On April 3, 2025, software company Five9, headquartered in San Ramon, California, announced a workforce reduction affecting 123 employees, representing approximately 4% of its staff. The news was... — read more 

Yesterday the CEO decided to have a fireside chat; this was an epic fail! Instead of reassuring people, he made them feel even more insecure. He topped it all off by talking about cuss cutting measures, but then said the president's Club meeting... — read more 

What the foolish management of Five9 fails to understand is that you can't layoff and outsource to India and succeed. While cutting underperformers should be done on an individual basis, mass layoffs sink ships, there are well documented cases of... — read more 

To some, this recent round of layoffs came as no surprise. Years of poor perfomance and terrible senior leadership had the writing on the walls. Its very sad to see top talent being let go, while below average senior leaders keep their high salary... — read more 

We've now officially had two major layoff rounds in less than 10 months. I never used to worry about layoffs, so this is a shock to the system. I'm now considering if it's smart staying if this is going to be our future. It’s hard to focus when the... — read more 

Sources inside Five9 indicated that CEO Mike Burkland had an all company meeting today and while he didn't specifically say there would be more layoffs, he did say that part of the companies strategy to lower costs would include outsourcing US jobs... — read more 

Got a raise earlier this year - thought things were looking up. Then bo-m, laid off like so many others. Meanwhile, the execs keep pocketing the big bucks and enjoying job security. Really makes you feel valued.

The All Hands was a disaster - out of touch CEO showed zero empathy and filled his time with excuses and blaming the staff. No accountability. His big idea is no more Christmas Party, a waste reporting line and more cheap (under paid) labor over... — read more 

I hope everyone has been diligently searching for another job. It will only get worse from here.

This round larger than the last at 10% or roughly 200 people. In true nepotism fashion at Five9, the CEO's son posted his promotion at Five9 on his LinkedIn. Super smart timing

Some people are saying this will not be wrapped up today. True or false?

So it's confirmed there will be more layoffs this week. Sadly at the lower level instead of the bloated executive level. The question is will the be the last round before the inevitable selling of the company or will their be another round?

Heard they are analyzing every function! I assume it will be over 7 percent that were laid off in August. Thoughts?

A few months ago just before Five9 laid off 7% of its staff they froze all spending. Afterwards spending resumed to pre layoff levels. Just this week, spending was halted again, (except of course for executive boondoggles). This time though there are... — read more 

There are lots of committed, hardworking employees who day to day represent Five9 tremendously. Unfortunately IMO the leadership has poor vision and has been years late in driving the company forward, which should have included fixing product... — read more 

It’s not easy. Fingers crossed all works out and you all end up in a better place with a better pay.

How do Five9 justify keeping 200+ employees of newly acquired Acqueon but let go hard working Five9 employees who were working for Five9 from last 8-10 years. This was poorly done and will hurt Five9 in near future. Should have consider amount of... — read more 

From what I can see so far. Some people that I have been working with for years, and whom I, based on experience, consider critical to everything we’ve ever done, are apparently being let go. It just doesn’t make any sense. What’s the plan for the... — read more