Ha. Verizon is trying to force us to get the vaccine. It's big time illegal. Let the lawsuits begin
Mandate
Well it’s what some of us were waiting for! Information on the mandate. Looks like wireless has time to get their religious/medical exemptions in! Stand strong
Vaccine mandated
Verizon now mandating the vaccine
Visible Hack
https://www.theverge.com/2021/10/12/22723587/verizon-visible-cell-network-potential-hack-data-breach-phone-sales Anyone know anything about this?
wireless reorganization coming
Reorganization coming to better support 5G operations. - Craft technicians for Capital budget, construction and installation - Craft technicians for bucket truck and Verizon owed fiber maintenance/installation. - Regionally organized Craft... — read more
Manager doesn't want to know.
Network manager doesn't want to discuss any technical details. Actually believes they only manage on paper, no need for details. Anyone else have a manager like this?
I don’t feel bad because I'm failing to keep up with metrics
I don’t know how others succeed, but I'm failing at keeping up with metrics. I used to feel bad about it, but now I don't feel so bad at all because I know the problem is not in me. Moreover, I am convinced that these metrics are even more... — read more
What is the highest commission check you have made since team commish started ? ( reps only )
The highest one we made was 1500 but most are 800-1100. Since team commission we have also only made quota ( new lines and sales dollars ) 3 times. Virtually everything we do sales wise never contributes to our commission checks. I’ve told this to... — read more
Wait upgrade deactivations go against our new line quota ? WTF
I was looking at last months commission numbers and found an anomaly. As a store we had 14 deacts. I researched and found that 4 of the deacts were upgrades. So we don’t get paid on upgrades but if they deact they go against out new line quota.? What... — read more
PLEASE! Make it make SENSE.
Are any other stores being forced to do cold calls daily? They want our store to do like 400 calls to people that DONT EVEN LIVE IN OUR STATE 😂 AND that’s being tracked through salesforce. We’re already running below staff and they want us to come... — read more
Numbers and Metrics
These so called metrics and numbers are worse than ever, we track everything!! Why the F are we tracking how many customers are 30 month payments? Thats as bad as touchless Can a DM come on here and explain why there are so many metrics?
Will they even be able to make cuts?
If it turns out that there is truth in rumors about cutting a lot of people, then it will be the final nail in the coffin of this company. I don’t know anyone who doesn’t do a double or triple workload because we’re chronically understaffed. I can’t... — read more
Anyone else hear this rumor?
Rumor has it that Verizon has set a goal to cut its work force from 130,000 employees to 100,000. I have heard this from managers and peers. Can anyone confirm it?
Any chance of Network Assurance layoffs end of year?
Is there any chance of any Network Assurance lay offs by end of year? I would love to take a package and go!
Recruiter are getting let go Q1
VZW recruiter are going to be let go Q1. HR will be outsourcing recruitment to a 3rd party. Employees will receive up to 8 weeks of pay x the years with the company & 6 mos benefits. Hold on if you can… especially if you years with company.
Quotes?
Is everyone doing quotes with growth item, protection and get more? Out distract is requiring us to do it with every customer if not you can get documented and get fired for it just got the huddle this morning about it. Pretty sure we just took a... — read more
Question regarding stores that have closed due to covid post
“@2mhg+1d39NhDa 100% facts. Abusers and unvaxxed is putting it mildly. I work for HR in the Northeast and we have three stores under the radar for being shut down multiple times since covid. The stores are in central Connecticut , western... — read more
System issues
I don't know how much time you waste every day just because of system issues that this company can't solve, but I not only lose a lot of time every day, but I lose lose patience to work here. It would be interesting to know how much money this... — read more
Careful if you go the extra mile!
Once you agree to do a bunch of work for free, you will always be the one doing it in the future. I agreed to help out and do a lot of extra work after some colleagues left and the deadline approached. After that, I am now expected to always do so... — read more
Never seen before
Daily in network assurance we are being told by our Sr. Managers that the current staffing situation is not sustainable and to just do what we can and that we will have to let things fail before we have any real hope of seeing any change. The... — read more
Get the jab or else
Sooooo when they as leaders you can't accept a doctors note from an emoloyee, because we're not doctors; how is that different from saying get vaccinated or if you catch covid we won't pay you? If you are not a doctor don't tell employees what to do... — read more
PULSE SURVEY
Sooooo Apparently supervisors are getting in trouble for the latest pulse survey results.... Imagine that... They getting pushback from SMs for how their team feels about Verizon... Hmm isn't that the same as us being held accountable for how our... — read more
Up to speed
So yeah...about that recent up to speed. Customers think a 1 hour wait time is bad. Just wait until everyone that doesn't want the jab doesn't show up all at once. How many of these young new hires are actually going to stick around? Yea ok.
Is this happening to you too?
So our manager told us that all the new Iphones were reserved for new lines only. We tell existing customers the phone must be ordered online because we are out of stock. Meanwhile there are phones on the shelf... I don't feel comfortable doing... — read more
Metrics
Do any of the tenure employees have any experience or knowledge of what it actually takes to get fired for metrics at verizon? I've seen management put a rep on a final written warning for metrics but nothing happened. They still work here. What... — read more
Verizon…Plz Do Better
I just came here to post how Verizon is getting DRAGGED on Reddit. Leadership encourages us to push customers towards the app & website…but it’s dooodoooo 💩 like everything else... — read more
No call/ No Show
Is it just my area or is it now becoming common that reps are just quitting without notice. No call, no text, no email, literally just “ghosting” work like it’s a bad date. Had 2 employees this week so that in our district.
One add per upgrade...
Recently we have heard the words, 'we want one add per upgrade'. Despite the impossibility of this ever even being able to happen. We have heard the top 4 and had it drilled into our heads. This has lead to Verizon pushing away current existing... — read more
Moving from part-time to full-time
Some say it’s much better to be a part-timer here for a lot of reasons. I believe there might be many benefits to being a part-timer but I'm trying to go to full time. _______ Is this possible anymore in this company and is there any advice on how... — read more
Pay “Raise” and Title changes
B2B Reps are getting what they call a pay increase and title change. They increased out at-risk targets by $500, which is awesome however, no one is hitting quota so how does this help? Put that extra $6000 in my base pay! Don’t they understand that... — read more
Apple Launch
Does anyone truly care? Same phone. New iPad 9th gen. No bezel ooooooo. And iPad mini with fake 5G only. Hahaha what a joke. These sheep will still lineup. And someone explain to me why you would ever want to finance a cell phone for half as long as... — read more
When I think the job is finally stable, it turns out it’s not
I haven’t worked in any place yet that doesn’t want to squeeze employees to the maximum. This is just another such company, however, until I find a better opportunity, I would love to keep my job here. The only thing that worries me is that... — read more
Made over $1/2 million dollars with Verizon 401k was let go still make 20k a year in Dividends from 401k
So long story short, made almost $600,000 pretax through the 401k (Fidelity) was able to utilize the CARE act to withdraw 100,000 no 10% tax penalty. and the way that it gets taxed is really crazy too. its get divided by 3 years and you can pay it... — read more
About their trying to get people to quit
There are a lot of people here who say that lately the company is somehow forcing them to quit on their own. Honestly, I feel that way from the beginning. Ever since I came to this company I feel like I shouldn’t have come here, so maybe that’s why I... — read more
Have to disagree
In 2005 VZW Retail sales was a great job with high pay and great incentives, on top of great benefits. Today not-so much as technology has changed and so has the need for our stores, aka, today you open an iPhone, turn it on and downloads legacy... — read more
Manipulate Metrics
After almost 10 years in sales, I can't believe people from the top are blind to the manipulation we have to go through to make us as reps look 'good' depending on what the new focus is. Just let us serve our customers and wait times would drop... — read more
Interview process with VZW
Hi. I applied to remote csr with verizon and did the recorded interview and passed the assessment. I am doing some ‘blue jeans’ virtual thing next, which I hope means I have the job. For anyone remote, what does verizon give you to start work as far... — read more
Wireline
So sad, everyone is taking on 5 jobs in 1 senior management want to fire superviors, yet senior leadership does the least amount of work, culture/morale down all time low, fake pulse surveys comd out but yet no changes only harrassing the employees... — read more
Layoffs RIF coming Q4
Just had team meeting here in northeast. There will be a reduction in force in many segments of the business. Off the books by end of year.
Telesales
I love telesales. So much overtime available in the next coming weeks. If you are able to apply please do. Best decision ever.