Hey Lord Verizon, are we just gonna wear masks forever or what? Either make customers wear them as well or end this ridiculous stance of having us employees wear them for political points.
No longer sales driven
I use to wake up STOKED to go to work and sell EVERYTHING. Now I literally come to work to figure out how I can convince people to place their d*mn order through the Verizon App. What’s the point of working hard when the lazy people make the... — read more
Indirect Acct Manager
What’s the future of this role? Seems like all the do now is work on accounts and make sure merchandising is correct
I could work a lot harder
However, I do not. For months now I've been working as much as the laziest employee here. Why? Because one such individual, who always manages to transfer part of his work to someone else, is just as appreciated and valued as I was when I was... — read more
Didn’t call out
Yesterday we were all sitting around the table giving thanks and my dad shared how thankful he was that I could put on a screen protector and I realized the impact my job truly has. Couldn’t bear calling out after that. #Blessed
Incentive opportunity hoax
The current comp structure at risk is based on how many hours someone works per month. There is a 24/32 and 40 hour structure. When it comes to working overtime the “ at risk “ is adjusted for the 24 and 32 hour positions but not the 40 hour ones... — read more
Hit a 2.0
Just out of curiosity is there anyone who believes that their store will hit a 2.0? I mean that is the only way you can hit the heavily taxed bonus of $600. The real money is in the overtime but working more then 40 hours in a busy holiday month is... — read more
Who else scheduled a Black Friday COVOD shot?
Verizon has to allow 4 hours paid time off for my shot. I scheduled it for 8am. Hopefully I don't have any reactions. I wouldn't want to have to go home early.
When did everything stop being fun?
While it was fun, we were less stressed, engaged, more productive.. Now it's not fun anymore and working here is very tiring. I'm afraid nothing can fix company culture here anymore because this company has lost its direction. I also think it stopped... — read more
NO THANKS to the overtime
I would rather observe que times at an all time high and witness customers becoming disgruntled. The greatest feeling is when the first shift all leave and we are down to 2 reps with 10 still in the que. The look on customers faces is priceless. I... — read more
Wichita and Derby Callout
Black Friday will be here next week. I just wanted to remind everyone that we have staged a mass callout. Stick to the script.
What changes would you make here?
Everyone is talking about leadership that has no vision... that has lost its direction.... that is making bad moves... I completely agree. However, when I ask my colleagues what changes they would like to see here, the answer is mostly “fire bad... — read more
Topic of a call earlier this week was classic
So we had a call earlier this week and some new leadership was present. One of the guys moved in from a position outside of retail. He was pretty energetic ...the super kool aide drinking type. Anyway part of his conversation was comparing direct and... — read more
Everyone of importance has left the northeast
Prominent retail leadership have all jumped ship in the last 3 months. There is nothing but a shell of what once was. It’s as if they all know what’s about to happen and wanted no parts of it. Such a shame… BEWARE OF Q1!!!
Brace for a change in compensation
Hans is ready to pay us in AwardperQs instead of US Dollars. You can redeem your Hans Dollars for gamer swag and barbecue grills! Make sure you call your lender and ask if they accept Hans Dollars for your mortgage payment.
Everyone pretends it's not their fault
Leadership, of course, is never to blame for the company sinking, the circumstances are to blame, everyone below them is to blame. Marketing is never to blame, they are supposedly doing everything in their power and someone else is to blame again. In... — read more
Is this really true?
Found on the regular Verizon board. CWA, IBEW, and Verizon have come to an agreement on the mandate. No mandate for the majority of employees. Here’s the breakdown. Home garaging will be reinstated January 1, 2022. There will be no overtime given... — read more
How different will this Black Friday be?
For some reason I think this Black Friday is going to be a lot different than it used to be? One of the reasons is, as someone has already said, that we don't have much to sell.
Heartland - B2B Sales Director Resigned/Quits
When the business sales director resigns... the signs of the great resignation are here. Not to mention more and more b2b sales reps are leaving Verizon to do the same job elsewhere, 8 within the past 2 months.... for those sticking around... Verizon... — read more
Unpaid overtime
I've been working more and more unpaid overtime so at this point 40 hours of hard work is a light week for me. And worst of all is that in my case it is somehow implied that it is all unpaid. It is not clear to me how Verizon started to expect me to... — read more
Black Friday
Is anyone else scheduled from 8am to 8pm on Black Friday 🥴 That would put me at 40 hours exactly around 1pm but I’m also scheduled a 9 hour shift on Saturday. I’m not complaining or anything, just genuinely curious if Verizon is legally allowed to... — read more
Bare minimum - I'm not buying it
Honestly, I'm getting a little tired of the advice to deal with work overload by doing the bare minimum. Everyone here says that but no one wants to admit that it simply doesn’t work. In my case, anyways, it doesn't work. I can’t work bare minimum... — read more
November restructuring?
Has anyone heard anything on restructuring for vcg in wireless in November?
New Mandate???
Do you think Verizon will change the Feb. 1st Date to an earlier date for the vaccine mandate for retail employees due to the Biden announcement last week?
Layoffs just in retail? CSR at home is hiring all over….
So the people that take calls are safe from the layoffs? Confused. I am a new hire and just got hired today, getting equipment tomorrow. Are we safe as WFH employees? By the looks of it just looks like stores employees are getting the axe.
Is VZW Dying?
I'm in Network and I came over with the Alltel merge in 2009. And for several years I drank the Kool-Aid, but to to honest it was a different company then because everybody seemed happy and proud of where they worked. Now though.. not so much. The... — read more
Black Friday sick out
Call out and say emergency short notice day. Management can't ask why. We have no devices customers want. They extend our hours for the mystery traffic for our no devices. For everyone that wants to take a stand against this vaccine mandate. Quota... — read more
Cmon Cr@ig where is our negative testing option?
Yeah I thought so, choosing not to give us that option. "Lets Go Verlieson"
Do they cut even the new hires?
I’ve only been here a little over half a year, but enough to see what kind of company it is. A colleague told me that not being here for a long time means nothing and that I can also be RIFed. Is it possible that even employees who are relatively new... — read more
New Mandate
Looking like WPH and Union employees might be required soon as well.
False Churn Will Go Up
Just today, my boss said.. False churn the he-l out of it so we can hit our numbers..They put it in our hands, so that we can get fired for their inability to stand up for actually not having the tools to do our job. Tell me how this is going to play... — read more
Supply Chain Crisis
With everything back ordered until Christmas at this point, what is Verizon going to do for us this month? Managers still micro managing numbers and sales but are clueless to what is going on in the real world. Even having a quota is a joke. Welcome... — read more
Master Plan
The future plan is to migrate all of the Baseband Units to the cloud. Once this is complete Cell site maintenance is going to be contracted out. That is why Verizon is still hiring System Performance Engineers, laying off Field Technicians and not... — read more
Job Hunting
Never before have I seen so many people in the Engineering staff job hunting. I have even overheard conversations about people putting their homes and cars up for sale so they can relocate for employment. Verizon is winning the race to the bottom!
Refer-a-friend
Refer a friend get a bonus. Hey friend welcome to H-ell . I don't think I know anyone I hate that much
The timing is what annoyed me the most
I somehow overcame the fact that I was told in a very ugly way that I am no longer needed here but the timing that this company chooses for cuts is more than reckless. Do they always have to choose the worst possible timing, when people are preparing... — read more
Retire or Play the Mandate Game?
I would like to hear your thoughts/comments on deciding between leaving VZ or waiting out the unpaid leave to see what happens. I am not interested in a debate about the vax, good or bad just your thoughts on whether to take my lump sum and leave or... — read more
Shrinkage has gone way up in retail stores this past year. I wonder why ?
Could it be that you have a lot of disgruntled employees ? That is exactly what it is. This is what happens when you choose to ignore the low morale and treat it like BAU when it’s everything but. Sources are saying upcoming shrink in 4th quarter... — read more