What did everyone take from the call today? I'm guessing some eyes got opened as to how the field truly view OTC.

Merritt College: Last Day open 2/26/2025 Berkeley City College: Last Day open 2/27/2025 College of Alameda: Last Day open 3/6/2025 The Laney College bookstore will remain open. The Peralta district is soliciting proposals for a new bookstore. — read more 

By Mid-March. Definitely. GVP, RM and Store Staff. W

I was laid off from my ASM position in 2024, which su-ked but my hours had been drastically cut to nothing long before then anyway. Although i couldn't stand the corporate side of things, I truly loved my campus and store and my team. Well i got... — read more 

So is everybody ready for Spring Rush? How many of you have help?

Left this pathetic mess of a company about 12 years ago. Best decision I ever made. But I am shocked that the company still exists. From what I have read here it does not sound as though it will be long though.

I guess that was short lived. RIP PC. Did anyone actually sell costumes?

So what happens to all the underpaid, overworked exempt employees once the new overtime laws take effect after the first of the year? As far as I know, not a single CM3 earns more than $58,656 - the threshold where overtime pay is no longer... — read more 

There has to be a better job out there 😢. It just keeps getting worse. Ditching Redshelf? Faculty hate change. Pushing Access? Can't deliver with all the constant digital sc--w ups.

Can anyone tell me what’s happening at Michigan State? It used to be a great location and a great store but it looks like their competition is doing a lot better than they are. Their prices are more reasonable and they have more products.They’re... — read more 

Hey let's take stuff that doesn't sell (after having it for years), send it to a company to cut it up and make it 5 times uglier. And charge twice as much for the Frankenshit they send back.

Anyone else going in today on Thanksgiving to catch up with the paperwork, returns, and SODA?

Anyone here gotten the letter in the mail about a class action lawsuit for a litany of reasons? What does everyone think of that?

If everything is so bad, why are you still at Follett??

Wow!! Today, at work, (I got laid off in the first round), we had computer problems and IT was unavailable. I took my computer apart, swapped out with different parts I found and fixed it!! Reinstalled, reconnected and it worked!! I learned how to do... — read more 

I can feel it.

"Newly created Chief Marketing Officer" position. We didn't need this. At all. The stores need more hours so we can staff more than a single person in the stores. Associates can't even take sick days when they're running 103° fevers, can't go to... — read more 

was a fly on the wall today and heard a community college president saying that when the contract is up next year, he is "done with those fu-k-ups at follett" that was a small contract for sure — but it was for a lot of years and it was secure. ... — read more 

Of these failed partnerships is this clown show going to inflict on stores before they realize that it's not working. They dropped two these past 2'weeks...and Party City?? Seriously? WTAF? Are they on crack??😳

I’ve worked for several different retailers over the years, and this one has been the worst. Everybody on the floor is overworked, underpaid and definitely not appreciated. I was with Follett for less than two years. Less than a year in I started... — read more 

If you would like to join me please send me an email to 305plus954@gmail.com with your info. I got retaliated against by a NEW manager who is a TYRANT, amongst other things from other upper level management. Bullying, maligning, even putting hands... — read more 

Walked out after 9 YEARS. Workplace hostility and abuse of power and lack of payroll AND MORE. Ex target ML is an incompetent FOOL and is chasing away customers and staff.

Is GVP leaving because he is getting a nudge from Follett executives or is he just tired of defending Follett for its wayward ways?

Is it true? Is the company in such financial dire they are closing Canada division?

Follett IS a traditional retail department store. If you’re ever going to see the path forward, this is the first thing you have to admit. Those who do not get onboard will be replaced. YOU are the reason we are struggling to move forward and are... — read more 

So how did everyone's rush go?????? Mine was cr-p.

If we unionize, we can demand higher pay, better benefits, improved work conditions AND still serve our campuses with pride. More details to come shortly on our “gathering” to determine interest. It will NOT be posted in this forum but will be... — read more 

To unionize. Stop letting the Ivory Tower people who have stepped foot in an actual store maybe once dictate what you need in the store (labor, equipment, etc.) They're keeping you drastically understaffed so you don't have time to think about this... — read more 

No seriously! All of the salaried management in the stores working 10hr+ days and putting in the work for a company who doesn’t appreciate or respect you, it’s not easy! Been there, done that! There are so many illegal things this company has done... — read more 

Payroll is so fing tight that most of the time it is just me in the store. If I am lucky, can have temp help. Cannot clock out for lunch, because the temps will have questions. I make sure I have some food quickly during the day and after we close... — read more 

Sales in the cr-pper, books not on shelves, no labor in stores at all (and we're still told we're overspending). Vendor and Campus relations plummeting, constant digital issues, bad decision after bad decision from leadership. Totally tanking it.

Turns out the new AR reps are significantly behind collecting money for campuses and sending out invoices on time. Some campuses have an outstanding balance from 200k-600k and that’s just for a regular sized campus who’s to say about a larger campus... — read more 

What is the status of the contract. Lost or active.

Can HO give an update on this? Orders have been stuck on released for shipment for 2 weeks now. I had to cancel multiple orders. Worst fall semester ever.

I broke free from Follett three years ago. I’d been working for stores in the northeast as a text manager and ASM for eight years. I found a new job in an organization that respects my skills, treats me well verbally, and pays a decent salary. Life... — read more 

We need an episode of Undercover Boss, with every person in top positions go and work undercover in stores. If you are familiar with the show, every "boss" sees what it is really like working on the front line, challenges, how are the staff work (and... — read more 

I think it’s sad that only current Follett employees could come to KK’s retirement farewell. Are the current owners afraid of us!?

Anyone have any thoughts on the call tomorrow,?

Hard hitting retailers will keep driving this company to it's grave. The bookstore industry should not be operated or treated like a big box retailer. How many more sales and indstury experts (not retailers) will we have to lose before it is... — read more