Kate needs to look at her front line managers. There is no North Star out there, only managers ( senior VP down to MROS) who do not care about customers, you know the ones who pay the bills. They do not care at all, yet they push you can. Such a... — read more 

Sounds like fun. I will not be holding back.

Northstar is pointed toward someone’s bank account and not at customers. They no longer care about them. Yet they expect front line techs to sale via you can. Lumen is blind and they think that quantum fiber and government contracts will pay the way... — read more 

Lumen getting their butt handed to themselves in the stock market. They have ruined so many careers with the unending and unneeded “layoffs” over the years and the karma they are reaping with the abysmal stock prices is just glorious to witness... — read more 

The company is cutting the cell phone stipend in order to streamline our spending. How much money can that possibly save? Certainly not enough to make a big impact on the bottom line at the expense of the customer experience. For a supposedly... — read more 

I tell my customers to go to our competition because CenturyLink is committed to providing customers with poor service. CenturyLink hates its customers. The only thing management hates more than its customers is its employees.

I’ve heard whispers about seasoned account directors being let go last Friday.

Another exec bites the dust “spend more time at home” Bye Adeel Omer. You’ll be missed. Guess he saw the writing on the wall as well.

Does anyone know when exactly these are coming?

Kate Johnson says she puts the employees first at Lumen. Not from where I work. I have no training. I do not feel I am part of anything at Lumen. We are ignored out here in the field. So many missed opportunities. This company cannot find itself out... — read more 

good luck to all those electing to take the package today. but bear in mind that management can and will decline some people wanting to leave because too many of the "wrong" people are being "disloyal" but are still needed for some period of... — read more 

FCC should look into lumen, I bet they would be surprised to see all the things they are surprising. We have not seen tickets in a while, but we get a lot of customers reporting no service. If this is happening here in AZ hate to see the rest

Got my email. Was offered Vspp in az mass markets today.

There is a global reduction in workforce that was announced to employees on Monday, the 18th. Certain employees received an email, notifying them that they are potentially being laid off. If you were among those that received the email, you are... — read more 

No real details needed. Everyone knows what's going on. Ship's sinking and the crew has no lifeboats nor provisions. The only thing offered is a book and a weekly DTL therapy session. Water's rising...

I think Lumen is going to have big news to announce Tuesday. Maybe Project Yellowstone has been done?

The layoffs whether forced or voluntary are continuous. Practically everyone under the Lumen umbrella got EOI letters on Monday. Last day of work April 12. They care only about money. Not the employees, not the customers. It is horrifyingly sad

I’ve been with the company for years now. Just had my review and of course still using nine block! And I was told i wouldn’t be given a raise due to nine block and company not having money to give raises! This place has made my life miserable. I’m... — read more 

I truly do not understand Lumens thought process. Company seems not to be doing well, however employees are seeing a lot of waste. Top of the list would be Dare to lead. We have sold a lot of properties worth millions, where did that money go. Then... — read more 

Senior management is focused on 1 thing. Raising the stock price. And they will do it at your expense and at the expense of our customers.

denies CenturyLink a 6 year waiver of fines for service outages

Looks like they want to do another voluntary layoff for “select departments” for those who want to leave Lumen. No other way to cut costs aside from lowering head count it seems. Never mind the fact that we have FCC complaints piling up and are... — read more 

Pretty sad. I posted back in September 2023 that Frontier stock was worth more than Lumen. FYBR - Frontier $15.45 LUMN - Lumen $1.45 As of today, March 2024, Frontier has gone up $8.35 more a share. FYBR - Frontier $23.80 LUMN - Lumen... — read more 

latest rumblings, to use the DTL term, are major layoff in the works for April numbers kicked around are 10 to 12% of the company anyone else heard similar?

Since Lumen is selling or has sold or donated its office real estate except a few critical ones., how about we start acting like a fully remote workplace and stop doing old school in person gatherings?! The company was too cheap (and broke) to... — read more 

Watch out there is a new sherriff in the mountain region and no amount of north star or Dare to lead is going to save our customers. He has said he will meet all his numbers no matter what. He is prepared to lose customers to meet them. Be prepared... — read more 

What else can be sold off or eliminated?

Been here for decades but never come across one union member or been on calls with any. It's specifically forbidden to even discuss the topic as far as I can tell. So what's the deal? Is there any benefit to being in the union? Do Lumen union... — read more 

Well, WFS live today and it was a total cluster. It took some techs hours to get dispatched and this push the tech’s ability to meet our customer commitments. But those who developed this wonderful program, that was designed to make there life’s... — read more 

Get ready for even better customer service from Lumen. You can expect to see intervals on installation and repairs. Lumen is cutting off overtime and putting customers last. This will cause technicians to jep work. But they will not stop putting... — read more 

thoughts on product innovation

I don't know what's been going on lately, but I've been hearing about more and more people being outright fired - and for the smallest infractions. No severance, no nothing. I'm now thinking that it would be better to be laid off in the next round... — read more 

The only thing Dare to lead is good for is to rid the company of millions and make the author millions. I would hate to see how much money was spent for two venues, one of which they had to spend money to clean up a garage and fill potholes and the... — read more 

WFS is on the way on March 3rd. This is another way for management to control employees life and time, with a bonus of writing them up. It is also designed to take away time off. Lumen just wants to rid the company of tenure employees

How’s your company Margarita’s recipe coming along? Meanwhile another batch of Lumen Humans have been cut…such a heart.

Visionary executive Diankha Linear brings market disruption expertise to the Board. https://www.investorvillage.com/smbd.asp?mb=444&mn=185817&pt=msg&mid=24713028

Turn out the lights - it is done - Noble now a SVP

Managers had meeting late today with Alexis. Union leaders have a meeting tomorrow with management and L2S creator. Are they linked? What are they going to throw at us with L2S?