To the manager(s) under ECIO, who posted a job this past Friday and had it taken down by today. I see you! I know I can't prove it, but I know you had it posted for someone in particular, and once they applied, you had HR take it down. USAA... — read more 

Any layoffs coming under Mani’s group? There were some “lift and shifts” under his space, so wondering if anyone had any insight to potential changes.

How much window dressing are they trying to add to the godawful numbers before its released.

This place has the worst management I've ever had the displeasure of having to deal with in my more than twenty years long career. Is anybody competent ever promoted here or do requirements for managers include being incompetent at your job but very... — read more 

“Leaving”

The entire Leave & Accommodations team was laid off. We were told that processes are being streamlined. We were told we could apply for other openings on the team. We did, and our team still got rejected. Then, to add insult to injury, the ED... — read more 

I recently heard a rumor that 5 days RTO might be coming. Anyone heard the same?

You’re literally volunteering to have your job eliminated

I just heard there was another round of layoffs today. Approx 225 people, so far I only know of employees in ERC that were impacted. April 9th was the last one. They are getting becoming more frequent. Is this the new schedule? Two layoffs per month?... — read more 

The new Pulse Survey is available until May 9th. Don't back down.

How is your manager/leader enforcing 4 days/week RTO? Do they want to see you’re actually in the office? Or as long as you hit 13 days/4 weeks in the report, they don’t care otherwise?

What do you do about your license once you’re gone?? How do you keep it active, what steps do you take?

It’s a damn shame that they have no problem collecting their paychecks and bonuses at the expense of lower level employees.

Is this group hiring, and/or does it still roll up to Catherine?

Few observations: Q - Do you feel safe at work? Define safe - environment, job prospects, comfortable collaborating? I chose neutral due to vaigness of question. I noticed that on the written part of the survey, they only wanted feedback on what I... — read more 

Does this make sense to anyone? I submitted a complaint about my leader for discrimination two months ago. Now I am requesting a JaR and The ER lady who “investigated” the case is now working with my manager to determine if they will approve my JAR... — read more 

The Chief Legal Officer just uno reversed card USAA and beat the L. She was just tossed a Hail Mary and is now stepping in for Jeff Kennedy who took over Jason Witty’s role, as the Chief Privacy Officer

While I’m no longer a front line msr, during my days in the call center (2017-2019), my manager did make us use PTO if our aux time for the day was over 8 minutes, and if we went over our break/lunch by 8 minutes. 25 PTO for 8 minutes 50 PTO for... — read more 

I asked Meta.ai if USAA is a good place to work. Here’s the response I couldn't find any information about what it's like to work at USAA. However, I did find some reviews from customers who have been unhappy with USAA's customer service ¹... — read more 

Not sure where else to go or who to report this to. I’ve had a work accommodation request submitted going on over a month now and the person I was working with was laid off. Nobody is helping me. Does anyone know what government agency I can report... — read more 

CHRO Bob has got to go. You can’t give an incoherent rambling inaccurate evasive toddler like response to complaints about Cigna and keep your job.

Team, here’s my weekly update. I would have loved to share it with you people during the employee meeting, but the Corp Comms were having a tough time spinning the story, so here is my attempt for transparent communication. Like last time, I’ve some... — read more 

I see a lot of the offices go through a lot of the same thing.But the Chesapeake office in general is HORRIBLE. It’s the blind leading the blind in that place. Only time leadership is going to speak to you is if someone is visiting. All they do is... — read more 

“After careful consideration, we made the difficult decision to eliminate approximately 220 roles,” USAA Public Relations Director Roger Wildermuth told the Business Journal. “USAA continues to hire, including approximately 2,900 jobs filled so far... — read more 

He was also hired as remote and required to travel. It’s crazy Jeff Kennedy immediately took over his role as succession planning put to play. WOW

I’ve been with USAA for about 15 years now, so I’ve seen good and bad years as well. Overall things are not as bad as you see in some other insurance companies today – Based on what I am reading between lines, LAYOFFs will be annual thing going... — read more 

Hopefully there will be Job Opportunities now that Navy Fed grabbed this contract. I wonder if USAA even tried. Or if we could handle it. https://www.stripes.com/theaters/asia_pacific/2024-04-09/community-bank-navy-federal-military-13514467.html — read more 

So I guess she really was not taking time away for family as we were told? Her LI profile shows her new gig as CEO of a some HR company https://www.linkedin.com/in/tamla-oates-forney-3723238 I never worked with her and only saw her present in town... — read more 

Seems like nobody cares anymore, no? Ive seen people show up whenever with no penelties, managers too…

I'm thinking of getting a new job elsewhere just so I can work somewhere with a better atmosphere. This is not healthy.

Don't go to HR or employee relationship to make complaints anymore. Any individual who receives the pay check from USAA won't do anything in your favor. If you have a strong case, report wrongdoings of your boss directly to state and federal... — read more 

With the news of recent layoffs, do we anticipate that there will be a respite for at least a little while, or should we expect more in the next few weeks?

Team, you’ve provided feedback that you would like transparent communication, so I’ve decided to start a new weekly update here. For this week, I’ve some good news and I’ve some bad news. Starting with the bad news. Bad news: We (EC) made the tough... — read more 

Have been enduring a bully situation for six months from a former attorney that loves to spin the truth and treat people as if they are being prosecuted in a court room. Last week, opened HR case #2 against this ECIO Info Gov Director for bullying... — read more 

I'm going to assume that layoffs are not done. Does anybody know which groups will be hit tomorrow?

This week will be one long week.

With the supposed RIFs happening this Thursday, when are the directors notified that they need to make cuts to their teams, or have they already been notified?

Ki-l the Post and use this garbage to have heartfelt chats with 39K employees? Opsie dopsie, I meant 37K or was it 35K employees once they gut Bank this month and continue to P-I-P out all reps. Anyways, utter GARBAGE. Heard there is a major... — read more