I don’t understand how they picked Moran to be president. It’s more than ridiculous to pick someone who has no clue of business or strategy or technology or product. The guy is trying to act as if he knows, but this is not a time for doing timepass, you need people who have been there and knows what they are doing. Then on top they have people like Julie, coming from small banks and trying to act as if she knows more than people who are masters in their crafts and have played roles larger than her. This whole thing is a sh-t right now, a reflection of poor board and leaders above making these decisions….what a shame
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Moran or Mo--n? The problem you have is that your leaders and HR leaders for bank are useless and low grade. I think these mo--n and including Moran needs to get out of what they are not fit for.
Here is a suggestion. If an FTE lives within 60 miles of a USAA office but is assigned to a team that consists of 75% other FTEs that are fully remote, then let the remaining FTEs work remote as well. Why should some people be punished for where they live when other employees enjoy the perks of working remote? And there is no chance for meaningful in-person collaboration due to the locality demographics of the team.
I see a lot of name calling and complaining on this post but no input to improve or a clear path to implement change. Stop the finger pointing and try proposing a solution.
Yup, get rid of chinny-chin-chin Mikey the mörön. He's all about himself. He breeds that same quality in other 'lEaDeRs' he picks like David Peaux Peaux, Ven, Redkee. A chain of idjits no one likes. It in the Pulse surveys,but we know those surveys are used against the employee who complains, and not the manager. Typical HR retribution.
Mind as well be unintentional chaos. Planning is a huge waste of time at USAA.
Intentional chaos
Yeah, because like the last 4 Presidents and hundreds of other execs really helped. SMH
Suprised they havent sold it off yet a la statefarm.
I think there is a real issue with Bank leadership. Just being good people does not take the d-mbness away. I don’t see that the president and many of his support staff is quality. Their vision does not survive a test beyond tomorrow. No freaking clue of what good looks like, and excuses full of why they can’t deliver. Then we have people like Julie…experience with little banks and thinks it scales to the same here, as good as a PM in a decent place. Damn it
Leadership in lending is actually doing a good job. Of course that area is treatied like the redheaded step child of the bank, but they have a good group of people.
I would say that some of the leadership team is good. Leaders for lending, deposits and operations seem like they fully understand what is going on. Meanwhile the head of everyday banking and digital are just playing musical chairs hoping for survival. Neither one is suited to do the job based on product performance. Interim bank president is definitely better than the former president. Jury is out on the newly named COO.
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