looks like today Carousel was sold to NWN...Carousel is dead.

Seems like December 4th there was yet more layoffs.

Seems like people just got terminated today due to more COVID layoffs unfortunately

Amidst covid 19, layoffs to follow over the next two weeks.

Layoffs have begun for Carousel. Revenue has been down for several quarters, with no growth. Carousel has to slash costs to stay in business.

I don't know it's gonna be good or bad for people but the fact is by that Avaya is buying Carousel.

Saw that one of the managers is gone as of Thursday and apparently some PM'S were tossed as well? Any ideas?

another day taking crap from sales aholes and VP who don't know crap I hate this place

If you dont already know Carousel is checking their proxy logs to see who is posting or even just reading this site don't get caught checking this site from work

Jeff keeps saying you are either on the bus or off the bus That just means it is time to kick a few more people out without warning again S--- up make Jeff money to line his pockets or get fired He complains about profitability being down but the... — read more 

Pro Tip for the boys in the NYC office If you are going to bang some girl on the conference room table after hours make sure you lock the suite door when someone comes in they have to walk by the conference room

Anyone else hearing about layoffs in the New Year? I heard that Bill has said the average cost per service employee is too high and that Paul is saying there is less work in the New Year? Anyone else hearing this?

Seriously the people who work in Rhode Island are the biggest bunch of 2 faced a holes I ever met The only way this job is tolerable is if you kiss a-- and get into one of the little clicks they got going on The owners are disgraceful and lie to... — read more 

Seriously I hate the people who work in Exeter Most are uneducated white trash idiots This company sells a good game but the people who work here are sub par

The "Service vs Sales" is a big part of the problem the organization has been dealing with for some time. We are all part of the same machine. When service is feeling the strain from not enough cycles to do all of the work demanded, they get stressed... — read more 

Am I the only one that thinks the constant re-orgs is crazy?

I don't understand how everyone b--ches and complains about Carousel. I previously worked there nearly 10 years and had a great experience. Its pretty simple, if you don't like it there leave. No one is forcing you to work there. I noticed that all... — read more 

I am so sick of service people whining on this site. One of my prospect customers found this site and you cost me a sale. Quit whining about your job. If you don't like it then leave. You wouldnt have a job if it wasn't for people like me oing the... — read more 

times were tough so we layed off people that doesn't seem to stop our beloved ceo from buying luxury cars houses and 100k golf trips i hope he doesn't need to buy another beach house this year i need my job

I am a former Carousel customer and I wish I would have found this site before I signed my original support contract. I wouldn't have signed in the first place. I don't know what is true and what isn't here. But my experience is that service was poor... — read more 

Discuss

There is a moodiness around the office that needs to be let go Hopefully the layoffs wont be too bad Maybe the moodiness will never return

This was the low point in my professional career. I don't even have it on my resume. I had more fulfilling menial jobs when I was younger. There were a handful of people trying to improve processes and make the organization stronger but most weren't... — read more 

Is it true carousel industries is on the market ? Who would by this lousy company ? Jeff and Jim are dreaming

I heard from management they are going to start firing field techs and dispatchers . In addition about 10% of the NOC along with its management

I heard something about some big financial issues does anyone have details?

The top reasons I hate working here: Owned by someone who only cares about money and screws employees over Constantly lied to by owner, EVP, Sr, VP's, and the other 50 VP's We don't get the help we need to support customers but get blamed when... — read more 

you shouldnt worrry about the massive layoffs today you shouldn't worry that all noc staff including those fired today have your usersnames passwords and Ip's and that they won't be changing them i'm sure you'll still be safe any concerns just ask... — read more 

I heard the marketing dept are posting phony reviews of the company on sites like glass door and indeed . Have you ever noticed everytime you see a 1 star negative review it's followed by about 6 or 7 5 star reviews telling how great it is to work... — read more 

https://twitter.com/ScrewedCarousel/ CEO and CRO have been fudging GM numbers for years to avoid paying accurate commission Managed Services and Dedicated Tech are the worse averaging 8% difference between actual and reported GM

Massive layoffs coming in 2017 From top to bottom Confirmed by CEO

someone needs to take away digger's donuts until he stops lying selling deals or make him take the calls after he promises the world

Can s--- the ball juice out of my left testi---{{paragraph}}}And eat it until you are hungry for more

F--- you carousel F--- you jeff Gardner I hope your company crumbles under the new admistration

I have a lot of dirt on everyone from low level management to senior vps in the company Respond yes or no if you want to hear some stories And I'll post at a later date I'll also tell you certain people to stay away from in the company and people you... — read more 

Cisco is kicking a-- . Avaya phone systems are junk . This is why carousel is partnering with Cisco Avaya has given them so many awards over the years but even carousel isn't stupid enough to believe in the up office phone system The ip office was... — read more 

This company is horrible . They are huge Hillary supporters and pay terrible wages and screw their employees out of decent health care coverage. The average pay is around 40k a year but the company makes over 500$ million a year Do the math you are... — read more 

This company jumped the shark about 6 years ago I feel bad for the people who still work here