I'm a ex-Westy that was laid off and now a client of West. I got to say, the whole trend West is doing now of offshoring all their support centers, is going to be West's next major downfall. When I have to call a support center, I feel like I'm... — read more 

Tucson, a small office (around 30 people), just got notice today that it's closing down on 11/15 IN ADDITION TO ALL ITS TEAM MEMBERS. Two groups: 11/15 (majority) and 3/30/2020.. Like 7 people were given until 3/30/2020..basically an entire platform... — read more 

Just a heads up, hearing that more layoffs are on the way. Possibly to skew their Q4 numbers before the end of the year. Like when will this end?? This company is TOXIC!!!

The writing is on the wall...READ IT! If you are still there and you are NOT interviewing for another company, it’s your FAULT. Take responsibility for YOUR actions.

All but 40 hrs of your PTO is getting moved to a "Sick days" bucket. No doubt so they don't have to pay it out when/if you are fired/leave. This can't be legal can it? Especially in NE where PTO is deemed to be an earned benefit, like... — read more 

This company went from a large prosperous family company to another overseas India based cheap company. It appears they are headed for bankruptcy. Layoffs every quarter and now most of their operators are in India and Phillipines. They've even sent... — read more 

This company went from a large prosperous family company to another overseas India based cheap company. It appears they are headed for bankruptcy. Layoffs every quarter and now most of their operators are in India and Phillipines. They've even sent... — read more 

Hold on to your hats, it is coming again shortly. Polish up your people skills and resume. Time for the quarterly layoffs at Intrado/West. Good Luck everyone.

This is a f—ing slap in the face. The topic is Resiliency? To learn more about adapting positive to change, bouncing back after a setback, having a 'never give up mindset'??? F— you Intrado. This is a huge slap in the face. We haven't heard sh–... — read more 

Each month I feel like a good chunk of us get by only because we are essential to getting things out in a timely matter, but now with process documentation becoming more frequent, I believe it is only a matter of time before my team and I are let go... — read more 

I'm genuinely curious...

And not a word in regards to raises. Yep, we are children and can't be trusted with information. Smashing. Just tell us there's a delay or SOMETHING. ANYTHING.

Pretty sure that means layoffs. Best of luck comrades.

Talk of another round this week.

I'm one of the people that got hit in one of the lay off waves. I've since found employment elsewhere but not for the better. What companies have ex-Westys managed to land at next after being laid off or proactively found before it happened to them?... — read more 

It isn’t surprising that the Intrado president/CEO is doing what he was hired to do—make as much money as possible in as short amount of time as possible for investors. Telling the employees that C-level didn’t get raises last year is NOT transparent... — read more 

Just heard cash application out of Omaha are all going to be moved overseas over the next 6 months. They have already moved three business units to India and Makati and nobody is the wiser.

Heard at least 30 people were laid off today in various Sales, Account Manager, & Project Manager roles.

Any word on performance raises?

OMAHA, Neb., June 25, 2019 (GLOBE NEWSWIRE) – West Corporation (“West” or the “Company”), a global leader in technology-enabled services, today announced it is rebranding to a new company name, Intrado. The rebranding reflects both the evolution of... — read more 

I've heard some rumors, are they true?

Did I like that he and his Apollo partner were giving what seemed like smirks while talking about this? No, but give John credit for addressing the topic without a question from the audience to set up addressing the elephant in the room. I'm not... — read more 

Don't mention raises... layoffs... or pay for performance if have a question.... HR will be scanning the questions and marking who asks those questions

The IRS in on Black's trail with some shadiness related to his ties to Epstein. And now Black's own company is doing its best to distance itself from Black and his ties to Epstein. Apollo Scrambles to Distance Itself From Leon Black's Ties... — read more 

Are we getting raises? Have performance reviews started?

Question for those is the U.S. who have been laid off or have resigned: Benefits in the U.S. continue through the end of the month. If resignation with two weeks notice or company notification of lay-off occurs on the final day of the month does... — read more 

https://nypost.com/2019/07/16/charity-in-hot-spot-over-epstein-connection/ People at West may want to research this. Just saying.

Let me start - I am!

So the next Live with John is scheduled for July 30th. Since all other branches can only submit questions via a link (which definitely would be looked at in advanced and filtered), someone from Longmont needs to take one for the team and ask the hard... — read more 

Starting August 1st through end of year. Does this signal a sale of what’s left to someone else?

Currently a new rumor going around is that we are not getting raises and that's why the reviews have not been done yet...

Not sure how many, but an email was sent out this week advising that some have just taken place! And they can't rule out anymore in the future!

Rumors are swirling about another RIFF.

Are they selling off Digital Media to At&T

So, I had a catch-up meeting with my manager and TL, on arrival to the office, HR was in there....seems as tho this catch up was more than that....my question is, should have I been given prior warning/knowledge as to HR being there?

So if the corporate douch bags have changed the name to Intrado which is a division of West specializing in 911 calls, it's safe to say everything else outside of that Apollo is letting go at some point as not profitable enough for them right? Its... — read more 

With the rebrand and consistent trend of monthly layoffs continuing to happen- does anyone know if the long term plan is to shut down the main conferencing call center in West Point, GA?

You can wait around for a long time hoping to get a severance package. While you wait you will be overworked, unappreciated for your real value, and stressed out. I kept hoping I would get laid off, as I watched the team dwindle in size and I had to... — read more