So I had a baker call out today in bakery and the closer didn't do a good job so I'm stressing and then the vine rep showed up for a visit I told him my situation this guy said no worries we got this he put on a hair net and a red apron and he... — read more
New Team Lead
I'm a new team lead for cafe, and hms only been here for 2 weeks the vine rep came in and tore my cafe apart saying floors are filthy pizza oven haven't been clean in 3 months and ice cream machine is disgusted and when I told him I just became the... — read more
Power Trip
It has become comical as of late, where young kids suddenly get a teamlead position, and suddenly they somehow have power? They need to check their egos at the door. They for some reason think they can talk down to senior workers, who have basically... — read more
Club pick up
Any other clubs out there where club pick up is an absolute joke ! Constant member complaints for wrong orders, orders taking too long to fill. I don’t even work in club pickup yet every shift I work I have to stop what I’m doing with my merch job... — read more
Why so Rude?
Why do Sam's Club managers act so unprofessional and rude all the time!? You work hard, try to give 100% daily and they always treat you so lowly. Always an attitude, but they hate it when you stand up to them and talk back. We had a girl in our HMS... — read more
Weather closings
How much snow, wind and travel warnings are needed before greedy company closes early? We have had a total of 18”, blizzard warnings, stay off road warnings but God forbid the club closes early and if you call off and don’t have ppto to use you get a... — read more
Door receipts
No more checking receipts at the door. 10 Pilot Clubs then roll out in the fall. AI device will take over scanning at door.
Audits
Apparently home office is back to their money grubbing ways … stopping any audits the month of January except mandatory audits . Probably do their bonuses will be bigger while us leads who do the audits and are trying to prepare for next months... — read more
Planogram
So I was on PTO last week and my fresh manager didn't even walk the department but going to chew me out today saying why my planogram is not done WTH you did last week besides sit in the office all day long
Grazing
How is this ok?
Raises
Anyone heard if we are getting another 3 percent this year again? If so that would be awesome! Havent heard a single word. Do raises go into affect feb 1st?
No excuses 2024
Here’s the deal I had to come to except sams club is just another company under pay and over work associates, they pride there self in sending club manager in that have no heart and get rid of the ones that do, the club I work at running under... — read more
It's baffling how we welcome and reward incompetence around here
Our club hands out roles like candy to folks who shouldn't be anywhere near those positions. And then everybody is "shocked" when they crash and burn in no time. I've witnessed this scenario on more than one occasion – someone advancing not because... — read more
New Club Manager
We just got a new club manager 3 months ago and he is nothing like our old club manager he is holding every team lead and manager accountable and fresh managers are mad like no other they actually have to work and not leave the club for hours and... — read more
Membership Desk
Has any other club been told that they are not allowed to have tape, pens/pencils etc. at the refund desk? How are we supposed to tape refund slips to the defective merchandise? What is the reason? Makes no sense. Are we in Pre-K??
Backroom team
I was just informed today that we no longer take any trucks outside of their appt times. I was informed that this is company policy . Previously, we try to get the trucks in and out. This only works in a perfect world. So, no more excuses for a flat... — read more
Hand Helds
Those handhelds are just as bad as the radios. Members complaining because it looks like all assotiates have music in their ears or the handheld is blairing on the sales floor....members complaining not using ear buds. Lose lose situaltion.
Why don't sams club care about long term workers
I have worked with sam's for 30 years..And got nothing for that but a fake pin and a peice of paper..But what bothers me is the people hired today have more than the people who helped build this company..When I started we had a 90 day probation... — read more
Management
So the last year or so I decided to transfer to another sams club. They always say the grass ain't greener on the other side. Well dog gone it is 100%. After I left several others followed because they care about the work they do and family's they... — read more
Cutting hours
Its Saturday night and managers sent the produce associate, and meat associates home their cutting hours like crazy this is ridiculous departments are going to look horrible 😳 😑 tomorrow morning.
Legacy Sick Time
Does anyone know if you are able to use this Sick Time without getting docked points? If I have a family member that was sick, and had to call off. Why can't I use this without getting hit with a point? I know some other long time associate used it... — read more
Bundt cake
Anyone else enjoying their free, dry as a bone Bundt cake this year? The Waltons and CEO out did themselves this year 🙄🙄🙄
Struggling
I'm a team lead over cafe & hms and my opening associate call out so I'm doing 6 jobs and managers keep walking by seeing me struggling and stress out and doing absolutely nothing to help me this is ridiculous 😒
Unpaid time off
Clarification on unpaid time off. Was told by my old GM that there was no unpaid time off. If you didn’t have enough pto to cover your request you couldn’t take unpaid time off. We now have a guy in our department who has only been with the... — read more
Time off
Is there such a thing called black out days? At my club mangrs say there is a black out time from 10 - 28 through 12 - 31 when you can’t put in for a couple of days off during those 2 months. Friends at other clubs have been on pto during this time... — read more
Transferring pool chemicals
Is any one else being told to TRANSFER out the pool chemicals? The market manager told our market to transfer the pool chemicals. I thought we weren’t supposed to ship this kind of hazardous stuff. The vendor has always handled the shipping and... — read more
Get rid of scan and go and self check out
I don't understand Sam's Club logic. We are losing MILLIONS due to scan and go and self checkout. Cancel these two practices and replace them with cashiers. The amount of money they would save in theft could give everyone in our building a hefty... — read more
Hms
So I'm short staff in hms & rotisserie I'm working from opening to closing and manager keeps walking by saying this is not full yet smhhhhh I'm only one person I'm not the freakin flash team work left out of Sams club long time ago.
Ex Vine Rep
I got laid off I was a Vine rep now I'm team lead and I see now how these managers talk to team leads and associates its ridiculous they literally have no respect for us at all and we are working sometime double shifts when we have call outs to keep... — read more
Bonus
When is our bonus?
Teamlead responsibilities
Just wondering if they took money off the teamleads when they took away their keys and responsibilities. They took money off the PTC's and Audit Leads..... They received money for these responsibilities and are no longer doing them..
Disrespectful
I work at Sam's club in Mentor, Ohio. I witnessed a manager that was so RUDE to another associate. Several other associates also heard him being so MEAN.
Raises and Managers
We see they forgot about Long term capped out associates again. They gave raises to young inexperienced associates again.....1 more raise and will they be capped out? Why won't they atleast give us half of that. We work just as hard and prob harder... — read more
No ham or turkey
Happy Thanksgiving! This year we get a nasty bundt cake!!
Cutting hours
These managers are slicing so many hours my closing associate was sent home at 3pm so they could save hours department look like trash the next day and club manager is like what happened I kindly said go ask your closing manager y'all not throwing me... — read more
No Cafe coverage
My club has very few cafe associates. No matter how bad it gets, they will not let us shut it down. Today, only the team lead was working. They are making him work 6am to 9pm... Absolutely ridiculous and corporate should be notified. But yet remember... — read more
Work credits?
Are they still doing them if you move from one department to another? A manager told another associate that they dont do them anymore for in store transfer or outside hires but some associates say they have gotten them recently.
Teamleads using alarm codes
So all opening, closing key carrying leads cannot use alarm codes.....? Why?
Walkouts at CVS and Walgreens
Other pharmacists have the cajones to step up and let corrupt management know that they will no longer tolerate the horrible working conditions and expectations given to them by people who can't do the job. Why are we so timid?? It's time to... — read more
Turn over rate
Well another full time opening associate quit on me today and I'm off manager said he ask him to work on a few things said he went to restroom clock out and left 2 hours into his shift retail is tough.