#iso

Has remaining ISO utility employees been moved from US to Poland? Also, who is the MD or supervisor over ISO utility function?

Is anyone else ready for the shitstorm that will be end of month wire issues? Ever since we got to the ISO platform, which everyone touted they took 3 years to work on and will absolutely work, I've had nothing but dissatisfied customers and wires either being caught in queue for too long, leaving the bank but reporting lagging for hours, or not even leaving the bank. I feel we have taken a major step backwards when it comes to technology and our senior leaders have no idea what's going on, which is sad and disappointing but not surprising. I now have to be online an extra 3 hours tomorrow just in case there are wire issues because instead of creating an in-house program with our tech team like other major banks, we naturally outsourced it to a third party at the cheapest price so we get what we pay for. And, we are also the largest bank to use this platform and I don't believe this platform can fully support the number of transactions that go through on a daily basis especially at any type of end, such as month end, quarter end, fiscal year end, etc

Is someone/anyone getting laid off for the sh-t show that was ISO 20022 wire debacle? Touting that they worked on it for 3 years and the roll out in July was horrible, and still having impacts to our customers because the vendor we're using can't handle the volume. Calling the wire room is useless as you can call 3 times and get 3 different answers as to what is going on