Here's a guide to ensure retention and renewal: Customers can’t decipher their invoices, so they don’t know what they’re canceling when they cancel. People are afraid of losing content or software and maybe a good price, so they just auto renew... — read more 

Is it happening? When?

To anyone still at TR, especially those posting to and checking this forum regularly, please update your resume and start networking. The culture is toxic, the leaders don’t value you, and there is A LOT more money and job satisfaction elsewhere. We... — read more 

Also it needs to deal with these problems in the right way, because now instead of really analyzing issues and trying to fix them, our leadership allows these problems to become bigger while they deal with some minor matters. Just my 2 cents.

For BUs that haven’t been going in twice a week - how does this change impact you? By June 1 all locations will have ICs come twice a week, and managers three times a week.

Management is now suffering for the cuts they made

whether AG comes back? TBH not witnessed how shes contribute other firing everyone. Also responding with a question when you ask her a valid question. I mean why are you asking me? and go find out and come back and tell me is not coaching.

I’ve seen the OKR around APi sales. Who is even building APIs? What is the purpose of having this?

The only thing more stressful than being overwhelmed is when your work becomes so slow that you literally have nothing to do. I don't want to lose my job, but I'm very worried. What do the rest of you do in a situation like this?

Got an email from Charlie today saying TR values accessibility and everyone in product has to do accessibility training so we build accessibility into our products. Meanwhile, they took away our budget for accessibility fixes. Cool.

I thought things were bad 10 years ago but its obvious things are failing miserably now. Institutional knowledge is out the door and reaking havoc on those who are left to support it. Problems range from Customer unable to access products to random... — read more 

The design org work has slowed down due to lack of organization between design and product partners. Additional work we could help with is held up because other teams don’t have the time or care enough to meet to discuss details. Anyone else notice... — read more 

There is no vision at the company at all. If you are apart of another company you will clearly see just how much it’s missing here. *If you ask your managers and their managers what their vision and strategy to achieve their targets are, they... — read more 

thanks for the depressing pep talk today. your encouragement and intimidation tactics only ensure I'm making the right decision to leave. also no one cares. design tea is a time suck and operations is a pain in the a-s.

Bye bye Elite. Good luck to anyone working there. Any guesses what businesses TR will sell next?

You can't be all high and mighty when the truth is that Thomson saved your company. If there wasn't for us, there wouldn't have been Reuters. I thought this was common knowledge and we have moved on from it, but some posts I read here have... — read more 

VO down again. Where are TH and ZM? Writing apologies?

Why TR is expanding activities in GDC India?

where are you? thats right, you fired everyone then took LOA. Now the head of design is going on vacation. and another talent is leaving. i wanted to believe in the dream, but its turned into a nightmare.

The user interfaces have eroded to the point now that some products look like a half-baked high school project. Even text on the screen is written with poor English. I can’t fathom customs paying huge sums of money and receiving this sort of product... — read more 

Reuters old-timers, can you think of one thing that improved since Thomson Corporation acquired Reuters Group? I can think of dozens and dozens of things that have worsened, starting with the company culture, but no matter how hard I try, I can't... — read more 

I was recently informed that I am being moved to another team as a part of TR's rotation program. I haven't been here long enough to know whether this is good or bad. My team has been having budget issues for a while and we've steadily cut down on... — read more 

TR beware of KR

Just left TR after six years. Had a subscription to Checkpoint where I booked all of my training...for the last 10 years or so. Huge swath of it is gone. After talking to support (who seemed to be trying really hard!) for 45 minutes and having her... — read more 

One metric we have influence in is the NPS. A concerted effort to tell the truth on these surveys might actually have an impact after a few of them.

What was that all about? Do leaders really think an e-card is going to make a difference? So detached from reality. What a sad place - leaders below execs do not seem to speak up. They just want to keep their jobs and title.

What has to break before TR management realizes they went too far with their Change Management (layoffs) project? And when it does break, will management bear any consequences?

”After 38 years, BP has decided to leave TR effective April 3.” 👀

No matter how hard you work and try to get the task accomplished, you end up frustrated and on the verge of passing out.

we now have to do a dog and pony about what our products do. how long have you been here?? and never mind the hours of work we put in for executive design reviews and the new cover sheet bs. why dont you try understanding what we do rather than... — read more 

Anyone noticed how KR always seems to be out of the office, often skiing or on an exotic vacation?

Anyone else on the Product Town hall this morning? Sounded to me like there aren't a lot of assurances that there won't be further layoffs within the dept.

The arrogance, the hypocrisy and the disconnect is baffling. What is TR without its knowledgeable front line people. We still have a lot of leaders who are being carried by those who actually do the work. Imagine if all the real workers left - it... — read more 

When would this be announced to take place - time to jump ship?

The complete and total disconnect here is astonishing. Kudos to all of the anonymous commenters for the brutal honesty here.

Why is there no Corp Town Hall this week? Is something up?

WTF. I’ve had two recruiters tell me that Thomson used to look great on a resume, but anyone who is half talented has already left TR. That anyone left here cant get hired anywhere else or is just riding it out until retirement and/or milking the... — read more 

Qualities I once thought mattered and would be rewarded no longer seem to be the case deep knowledge and expertise loyalty hard work/effective worker creativity diversity in thought and approach actually caring about customer... — read more