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Colleen's Email

Hi,

I wanted to follow up on Beth Galetti’s post about organizational changes to A to Z earlier today. As Beth noted, this is a continuation of the work we've been doing for more than a year to strengthen the company by reducing layers, increasing ownership, and removing bureaucracy, so that we can move faster for customers. Our ambition is to be the world's largest startup. That means doubling down on a culture of ownership, speed, and experimentation—which requires us to continue evolving how we're structured.

Our organization plays a critical role in putting AI to work for our customers, transforming how companies deliver value to their customers, and these changes will help us sharpen our focus. I’ve seen how this team innovates and collaborates to solve real-world business challenges through applied AI. These strengths will be essential as we move forward with focus and clarity.

The notifications to impacted colleagues in our organization who are based in the U.S., Canada, and Costa Rica have now been completed. In other regions, we are following local processes, which may include time for consultation with employee representative bodies and possibly result in longer timelines to communicate with impacted employees. Changes like this are hard on everyone. These decisions are difficult and are made thoughtfully as we position our organization and AWS for future success. Please take care of yourselves and each other. The Employee Assistance Program (EAP) is available 24/7 for free and confidential support.

Thank you for your continued focus on delivering for our customers. I'm confident in our team's ability to navigate this transition and emerge stronger, and I am positive that we'll accomplish great things together in the months ahead.

Colleen