CRM here. We are overwhelmed. Supporting 70 plans is way too much. My friend at Voya who is in a similar role has 36 plans. Plus, they have a CRM assistant. We have nothing like that & need it. No wonder the company can't retain clients. Many of us are fed up. Our leadership is out of touch & checked out. Leaders only pay lip service to our needs.
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Fiserv CRM - APPSEC Disgusting how its been handled. waste of 8hr every single day.
is there any fued between these two teams?
They always push each others work and delay the work for other teams?
simple changes, Needs CRM teams approval. Work blocked.
Simple approval from CRM, Appsec teams reviewed need more comments from them? Work Blocked.
when will there be a actual work done in this Fiserv?
Has CRM made it any easier to move departments?
I'm a prior employee and loved everything but the burnout that came with my role (inbound sales), and feeling stagnant and overlooked when trying to move to non phones roles after being in one for years..
glitch
any insight on the salesforce issue with no new patients loading?