Has all quality control and common sense gone out the window?

With the overnight closing of another Chicagoland store, you almost have to wonder which one will be next. I think the stores in Wheaton & Dekalb are safe for now and Loyola will probably be safe until March Madness, but will any of the other 41ers... — read more 

I don't want to stay here anymore. Not only would I like to leave here, but I would like to get out of retail in general. However, I feel stuck because I don't have a lot of skills and for now my only option is retail. I am wondering how to expand my... — read more 

Anyone think Follett will comply with the upcoming vaccine mandate? Could give them an easy way to get rid of people and bring in lower paid managers. I’ve heard nothing about this.

So what’s the deal? Is Follett somewhat stable after the sell of FSS? We wouldn’t know because the health of the company is never communicated! Anyone out there in the know? Care to share? A while back someone mentioned something happening with FHEG... — read more 

The remaining company spaces in the tower are for lease on LoopNet, begging the question where are you moving?

Anyone else have trouble with keeping track of / tracking people down for failed payments that are shipped directly to their residence? My web exceptions are out of control and I’m the only person who cares to do anything about them, and I’m not even... — read more 

I saw somebody mention this and I couldn't agree more: nobody should be staying here in hopes Follett will change. It will not. The only change that's been happening here for years is for the worse. If you want to change your future for the better... — read more 

I really think Follett is on the brink of collapse. Everyone is overworked and underpaid. Stores are understaffed. The HO departments are so far behind on everything. We can't seem to ever pay our vendors on time. Teams getting outsourced. Constant... — read more 

What loses contracts? Partially this new IT department. They don’t solve a single issue. Couple this with the impatience of a pampered college administration, and you have a recipe for he-l.

Not that we didn’t see this coming but FOLLETT book fairs and E fairs are being discontinued in mid November. How many people are gonna lose jobs over that decision

What's going on with Book Fairs?

Tell me, what does the company need to do for you lot to be happy? I'm no fan of Follett, let's make that clear right away. But I like to give credit where credit is due. We just got a decent raise. It's not exciting but it's a raise and everybody... — read more 

Hey! Something is better than nothing…

https://www.cnn.com/2021/09/14/success/time-to-leave-job-signs-feseries/index.html

I’ve been here a long time and I’m sad that a company where it used to be really nice to work has now reached the rock bottom. I am frustrated with the leadership because they do not instill in me any confidence that they really care about saving... — read more 

Did someone leave? SZ posted RM position open.

Tired of worrying! Second interview this week with another company! Hoping for something new!

Are we doing book returns? Haven’t heard a peep about this?

Network down half the day, not enough staff during rush, IT being useless-, antiquated ordering system-what more can I say. Terrible. Not the company I started working for. BTW- order confirmation in Soda sales confuses customers. They think that... — read more 

The more I expect them to be transparent they become less and less so. There is no openness. No honesty. How can anyone trust leadership if they do not show the slightest willingness to be transparent? Air is thick, most feel that something is... — read more 

So what happens next? Someone on one of the more recent threads gave a timeline that effectively said something was happening with FSS on 9/1(that happened), FHEG by mid October, and B&T by end of year. Can anyone else corroborate this? Add details? — read more 

How hard was it for you to find a new job? I finally feel free. I gave notice and for me this company is soon a thing of the past. I spent months looking for a job. I sent out many, many applications and in the end what helped me the most was... — read more 

What are you guys seeing for rush sales? We're up over last year but way down compared to pre-COVID. Maybe COVID made students realize they don't need to buy books from the bookstore.

Because it’s Follett, and if 79 useless VPs aren’t working, the answer is 80. Also to pay for it there will be another of layoffs.

After the sale of FSS was announced, I'm wondering what will happen to people now? I left a month ago because I had a feeling for a long time that something strange was happening, the atmosphere was terrible. I can only hope that there won’t be many... — read more 

I can only guess what will happen next with FHEG and I wouldn't dare say that the future looks great.

Anyone else hoping that everything will remain on the rumor and that there will be no sale? I'm not very optimistic. I pretty much assumed that could happen.

https://nypost.com/2021/08/19/fanatics-lids-raise-stakes-in-barnes-noble-college-bookstores/ “ The loss of the Fighting Irish — which outsells every other college and university in merchandise — was a blow to Follett Corp., which also provides... — read more 

Follett needs to make masks mandatory for all stores regardless of the college’s stance. I don’t have to state the obvious concerning the dangers of maskless students, do I?

Follett needs to offer some recognition to their salaries store employees. I think it’s great their offering a premium to hourly employees, but what about the salaried store members who are working all day everyday during rush? Who take the blame... — read more 

Massive layoffs, huge turnover, SVP quit, Director of Sales quit, warehouse staff shortages, driver shortages and now fall fairs are cancelling due to COVID-19. This was supposed to be the golden goose egg 3 years ago, but instead Book Fairs has... — read more 

It seems that the greed of those at the top will not be satisfied until it brings this company to the ground. The situation is no longer getting worse from quarter to quarter, but literally, day by day. Those who are not cut are leaving on their own... — read more 

I’ve currently got two of my biggest supply vendors that won’t send me anything because they have Follett on credit hold. One even told me they have gotten no response from Follett. I send stuff to my AP and get crickets. I pray to be off this... — read more 

Those of you at stores and HO; this doesn’t apply. For sales: those new applications that will soon be going live (or recently have), were created by offshore teams in India. The software we have proudly created, maintained, and updated, over the... — read more 

Are they doing anything for anyone? SM's are told to take the list and screen ourself. I tell my person the people I want hired, that I screened, interviewed,and made sure they were good candidates. They hired other people!!!! And those people have... — read more 

Wow, that CIO is really moving Follett forward. First the Service Now game show, and now enhancements to the Service Now portal. This will really make a difference for Follett employees. If this is the kind of IT innovation Follett has now... — read more 

We are being gifted an extra $1 an hour for the first 2 weeks of rush. We gave you 20 temps so you shouldn't have any OT. Temps are not key holders nor can they solve "manager-related" problems but you will be fine. /S

So what does subscriptions like Pearson+ mean for Follett? Is this going to be major competition or will we sell it? Publishers are innovating Follett is not.