The latest rumor to make its way through the grapevine is that the FTTH project will resume in the new year. The catch is that all of the work will be completed by contractors. I don’t know why they would invest anymore money into this garbage system... — read more 

Make sure you guys are dotting your I’s and crossing your T’s. Altice has extra money left over in their budget but instead of giving to their techs they are giving it to the supervisors as incentives for firing techs.

Cmon already it worse now then it was in March and April . Federal government pay these people so we can get some damn hazard pay

Do we know anything new?

42 minutes come on a job get off your phone and and ride with a real tech fix a contractor job set up safety devices , do a hip test listen to the 10 minute or more rambling of the costumers issues . 42 minutes equates to 5 jobs to be done in 3.5... — read more 

Workers to keep at least 6 feet from each other “to the maximum extent possible.” Workers and visitors to wear a face mask, with limited exceptions. Employers to provide masks to workers at the company’s expense. Employers to provide workers... — read more 

https://www.wsaz.com/2020/10/20/frustrations-run-high-as-suddenlink-public-hearing-leaves-many-customers-with-unanswered-questions/

Cogeco said $crew u to altice after offering $11 billion..the audet family sees altice as an evil corporation

Jackson officials file complaint with utility board regarding Altice services By CHARLES DAYE, Staff Writer - October 16, 2020 JACKSON – Municipal officials have filed a complaint with the New Jersey Board of Public Utilities (BPU) against... — read more 

Please let this company shoot itself in the foot, why complain, let them keep using outside contractors, it just creates job security for techs that where trained properly. This incompetent owners run this company into the ground. Never seen... — read more 

I have reached my limit , now when customers ask why customer service is so hard to get ahold of ,or why they haven’t had service for a week , I tell them the truth . I tell them they are talking to reps in the third world , and their service is so... — read more 

Field service is the face of the company. Having disgruntled employees talking to all your customers is never a good move. If field ain’t happy nobodies happy.

Its happening in some shops already where some supervisors are out or quit. Lead techs are running the show. And doing a pretty good job at it too.

Clearly, it did not take him long to realize the s - - t show he walked into. He only worked there for a few months. Cant make this stuff up.

Word on the street is AUSA is having another round of lay-off soon. Anyone confirm or deny this?

customers leaving in droves cause of bad storm response and 1-2 hour wait times on hold and good luck if you can get a rep that understands you. Lines around the block to return equipment and cancel

One thing that has been true they stay true to thier plan. Take care of yourself try to get out. It is always easier to find job when you have job. They will continue to chop loyal employees.

Look whos getting grilled now. They know he's full o $hit. They even brought up how altice is more focused on cogeco than restoring customers service

ALTICE USA (NYSE:ATUS) INSIDER BUYING AND SELLING ACTIVITY Insider Ownership Percentage: 45.00% Insider Buying (Last 12 Months): $0.00 Insider Selling (Last 12 Months): $278,730,895.17

I am still unemployed!!!

i been a customer of optimum since the dolan days. Service was good, issues here and there but nothing like this. It has gotten aweful. The response times, turn arounds, 2 hour hold times, reschedules, foreign call center conversations to a dead end... — read more 

The extended video.

Wish he had mentioned the reason they are slow to restore is the 1000 people that got laid off or forced out in an industry that hasn’t skipped a beat and is necessary now more than ever

never in my life as a customer have I ever seen a line almost a city block long with people returning equipment at walk in center. Is this what frenchie(drahi) had in mind when it comes to doing business in a customer service field. This ship is... — read more 

If your an employee of Altice, ATS contact local news to share your story. Altice management is blaming its employees for service issues out of their control. Your voices need to be heard!!!

this company is pure evil...upper management blows millions on a fiber build that was mismanaged from the start and built with c-ap fiber that wont stand the test of time. Then the fiber build comes to a stop, employees and departments get pink... — read more 

https://www.newswire.ca/news-releases/cogeco-and-cogeco-communications-send-letter-to-rogers-communications-inc-and-altice-usa-inc–841173585.html

Anyone else see they canceled 4o1k finacial engines sept1st?

Dunellen, Piscataway and Edison have joined Hamilton and Robbinsville in pursuing an investigation of Altice. Now they’re scrambling to avoid losing some of their biggest franchises. I’m sure those are not the only towns looking to take action... — read more 

sooo many issues with the fiber plant from Squirrel chew. These altice boneheads ran fiber with no armor...unlike the fiber verizon and Cablevision ran. Squirrels and animals bite right through it causing outages all the time. How can you have " best... — read more 

https://youtu.be/qAjKueG5NdY

boy do I feel bad for these customers that have no choice but to deal with this garbage company, thee worst and I can't put enough emphasis on worst. I tried to change service. And let me tell you but waiting for 30min and still waiting while posting... — read more 

https://06880danwoog.com/2020/09/06/less-than-optimal-service/amp/

— read more 

https://www.nexttv.com/news/altice-usa-makes-dollar78b-offer-for-atlantic-broadband-parent-cogeco

https://www.insidernj.com/press-release/robbinsville-hamilton-request-bpu-investigation-optimum-altice-usa/