So whomever posted about this "announcement " on the 18th why have you not responded to the inquiries about what it's for?
Continuous Improvement
So, who else had their meeting? What do you think will come from it? I see a lot of accountability, and a lot of rude awakenings!
This has to change
How do you let our voice be heard? Our insureds will suffer, claimants as all can attest are always dirt to Allstate....how can QFC continue? Every shop I know hates, already hates Allstate by reputation = now it's obvious they are screwing out... — read more
Morale at all time low at Allstate
Performance doesnt matter the officers of company all have stock options that increase when they announce layoffs in press. Its clear how bad morale is i mean they had to have a 1 day training course to ORDER us to be happy and made "leadership" the... — read more
What to expect?
With how they laid off people in a very secretive manner on June 14, I really doubt the July 18 announcement will be for layoffs. Remember, "impacted" (laid off) employees were emailed an invite the DAY BEFORE to join a conference call that was... — read more
Allstate will lose market share they are trying to cut costs
I wish management would read this board, but that's to much to ask they don't even ask workers for input. Home office puts things in place and does not realize the negative effect it has on the company. I've meant a lot of people at Allstate that... — read more
Transparency
Is (supposedly) a corporate value. I've learned more about managements plans here than on any Corp emails. Sad, but not surprised. As 20 year employee company has lost market share and respect since de mutualization and is run by execs who have stock... — read more
who is next?
as a 20 year employee, wondering which department is next for the hatchet? low moral in my office, with the MOI unit wiped out, multiple field techs gone. customer service is down the tubes. I pay premiums for someone to look at my car, not take... — read more
Making customers happy
I cant tell where most of you all are from or which offices you worked at, but one of the happiest days of my life was the day I left Allstate. We were always just numbers to them. Yes they did 'recognition' but you had to be a favorite and a kiss... — read more
Extras
LAyoff over 1200 staff while we earned them record profits, unheard of ratios and everything filling the honchos corporate jets, stadiums, cruises, all the millions they spend on outside fluff and crap for head honchos pisses me off!
Field Tech Post
The last couple years working as a field tech, crazy things began to happen to me. I was constantly reprimanded to not completing heavy hits in drive in under 20 min. Also, I had regional staff get on my case for not handling customers that were 2... — read more
How Many???
Does anyone know exactly how many were let go in total?? Waiting for the s**t to hit the fan in Bridgewater.
Spreak up about layoffs
Just saw this burried in one of the threads, it's from a journalist for The Chicago Tribune - not sure if anyone is ready to do this but wanted to share (they can read everything here anyway): Hi all, so so sorry to hear about the layoffs. I'm a... — read more
Allstate is Clueless
The company is going downhill fast. Morale is awful. Management has no clue. Despite what you think you see customers do not like quick foto claim. Cusotmers pay a company like Allstate money because they were told for years that you get Cadillac... — read more
Esurance layoffs updates
Any folks here? Any layoffs?
A quick message from Virgin Airlines
Hey Glenn: take a lesson from Sir Richard Branson. When asked about making customers first, he says: "No, I put my employee's first, because when we take care of them, they take care of the customer with no problem". Gee, must be working over at... — read more
Is this how you treat your employees?
I retired after 30 years, not only because I saw what was coming with Quick Foto, but because I was tired of being treated like crap by Allstate. The expectations to perform were unreasonable. Allstate customers should refuse to take their own photos... — read more
We are told our jobs are safe
Diamond Bar Express employee of just under six years. Even though we are told our jobs are safe, we are also told that our quality can be controlled by outside factors that we have no control over. Our leader commonly uses the phrase "if you don't... — read more
Random Observations of Allstate
Glad I got the hell out after 26 years. If you are retirement eligible, and are still sticking around, but b--ch about the workload, you are an idiot. Especially if you are sticking around for the money. Money won't help you when they find you dead... — read more
The Quick Foto Scam
The Quick Foto option is just Allstate's way of paying the customer less then the repairs cost and after depositing the money directly in the consumers account hoping they spend it and not fix there car. There is no ethical interest for the customer... — read more
Corporate-world today
I was an Exceed Expectations every year, hired in the 1980s. A new VP took over Internal Audit and learned all she could from all of us. I was her Exec Admin. She created a new job title for me called Staff Account Specialist with a "promotion."... — read more
Retirement benefits
I retired after 38 years because of the change in retirement benefits, now i see them changing and trying to settle claims from pictures, if i was a shop owner i would refuse to do Allstate work in my shop, i see this going back to what it was when i... — read more
I got an email telling me my severance package was on its way.
My 4 year old can do better photos than I have seen doing supplements on QFC claims. 5 field techs got axed last week on our team. I was on the mandatory phone call while on hold I got an email telling me my severance package was on its way. Not a... — read more
Improve Customer Relationship Management Capabilities
I have worked for Allstate a little over a year in the call center. Although I don't know of anyone that got laid off we too have felt the impact. The moral in the company has goon significantly down. this month alone over 22 employees have left to... — read more
Allstate: "People First" corporate culture
It is hard to appreciate a company that for the past three years has touted a "People First" culture and then treats those they employ like a homeless person trying to enter a five star restaurant. The people at Allstate work extremely hard day in... — read more
Four (4) Minute Phone Call Layoff
I'm an Allstate adjuster, they let several go in our area, I heard 750 outside field people nationwide were let go. We found out who was staying a going with a 4 minute phone conference call. Now, does this make sense and is something that you want... — read more
Good Hands is a myth
Glen Shapiro left Liberty Mutual after destroying their claims process and came to Allstate with a hatchet agenda. No consideration for customer service, good and loyal employees or accurate claims reporting. After giving my all to Allstate I was... — read more
Jobs could have been saved. Why did Allstate not reach out to potential retirement candadites?
My auto office has a number of employees who would have gladly taken the severance package and retired. Many jobs nationwide could have been saved. Many families not impacted. Would this have been too much to asks?
Is this the way to treat good and loyal workers?
From @NSFYtCu-1pcd, it is so disheartening to see how they did this. Unfortunately this layoff that just occurred was done in a very impersonal and abrupt manner which is why I think so many people are upset. It wasn't based on performance, there was... — read more
A former Support Center Manager
Reading the posts on this thread is terrible. My site was laid off last year but we had face to face contact with HR and the higher ups who pulled all of us into rooms according to last name, they went through the severance package with us and let us... — read more
To say that I'm grateful is an understatement
I'm still feeling the aftershocks of what has been dubbed The Flag Day Massacre. I was not affected by the first wave. To say that I'm grateful is an understatement. But I feel so guilty because I survived. I feel like I was in a war and saw some of... — read more
Adjusters are always on edge / unfair customer surveys
Performance was not considered. It was like a "draw the name out of the hat" of who stays and who goes. Adjusters are always on edge. The company has these unfair customer surveys. If someone in the inside claims office screws up or makes the... — read more
A bit of career advice for Allstate folks (and others)
Seems like a ton of anxiety and worry over potential job losses, I left in 2014 so I am not directly impacted. In my 28 long career I have been laid off two times, so if you'd like - hear me out - I will give my best advice (whether you work at... — read more
Ten Things Must-Do Things to Cover After Layoffs
Here it goes: Clean up your life, in every sense Do the basics. Update Facebook, LinkedIn, Twitter, if you are not on it, get on it Get a project, any project Network your a-- off, online/offline - focus on folks in the insurance industry Fish where... — read more
How do they do layoffs (HR?)
All - a quick question here - I’m very nervous, I have never been laid off before. But, if it’s gonna be another round, I am fairly certain I’m gonna be on the to-be-eliminated list. Noting firm, just have that horrible gut feeling, you know. Does... — read more
Layoffs: Performance was not a factor
What is extremely disappointing about how this was executed was that performance was apparently not a factor. I am not sure what message is being sent to the current employees? There was always a belief that if you were a high performer, that even if... — read more
Casualty ?
Were any casualty folks let go or just auto folks? I feel like I'm working for another company. So very sad. I'm so sorry for all of those that lost their jobs. Sends a terrible message to those left behind.
QFC for residential claims
At least we're not doing auto claims. Sounds like major lay offs country wide the last few days. I hope they don't come up with a way to do QFC for residential claims.
QFC is focused on running at 100% nationwide
Info from a coworker that is relocating to North Carolina is that QFC is looking at ways to take over total loss as well. They want to see if it's feasible to send out vendors tow yards and take photos and adjusters can run the valuation based off of... — read more