Read this board and you can see clearly the problem. This bank is run like a charity.
They have thousands of dead weight headcount that they should have fired years ago. But instead they're in this odd PR position where they're afraid to layoff turds thinking it will tank their image further, and these people just endlessly complain and annoy everyone else. Let's just state the simple fact, if these people could find another job they would but since they're 2nd rate and no one else wants them they're forced to stay and complain and complain some more.
If i were Charlie i would just start ranking people and cutting the bottom 10% of the turds yearly. If your tied to a cyclical business, start cutting, it goes with the territory. If you're some DEI headcount and lucked out getting hired, great, but if you're in the bottom 10% bye bye. If you're good your good, if you don't pull your weight though the crew throws your pking azz overboard.
Winners don't like being around losers.