#offshoringfail

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Layoffs for “efficiency” = Cover for failing offshoring disaster?

For 5+ years, Wells Fargo has run an ambiguous layoff machine under the banner of “efficiency,” with quarterly severance accruals ($750M–$1B in 2023 alone) and global headcount slashed from ~268,000 (2019) to 217,000 (2024)—a net loss of ~51,000 souls. Meanwhile, India/Philippines ops ballooned: ~10,000 hires during the pandemic, VP-level Risk/Compliance roles offshored (requiring FINRA licenses), and threads here scream “All India Project.” U.S. employees train replacements in Bengaluru, Hyderabad and Manila, then get the axe. Identity theft teams to Manila, compliance VPs to India—classic knowledge transfer before the pink slip. RTO mandates, hub consolidations , non-backfill policies, and location strategy force quits or relocations, masking the real goal: cheap offshore labor. It’s the account scandal 2.0—unethical cost-cutting, abuse shifted from customers to employees. No genuine restructuring; just coercion in “wagile” clothing. Signs it’s failing? India hiring freeze + 400 cuts in 2025, Chennai shutdown—optimization after U.S. displacement backfired with expertise loss (EPL flops, SSIS relics, cloud messes). Psychological safety? Zero. Teams? Ghosts. Innovation? Dead. Ethics demand shareholder scrutiny—until the next crisis exposes the rot. Document everything, join Wells Fargo Workers United, file EEOC if biased. Upskill (tuition reimbursement for certs and training), quietly quit, job search—JPMorgan’s building fearless AI teams (30% costs down, 20% sales up). Read The Fearless Organization. My mission: fearless workplaces. There’s a better option! #WellsFargo #OffshoringFail #FearfulBank