Seems a lot of sales folks have forgotten why they are there...to serve the customer!. Not just slam items the customers don't need. Its the climate of VZ that puts the focus on Sell...Sell...Sell. Obviously the management doesn't have a clue either... — read more
Union! Union! Union!
I want to respond to those that say the underperforming will want to join and the over performing will not. I and my over performing compatriots in my district want a union. If you can't see that you will benefit no matter your performance then stfu... — read more
Wireline Question
Do they hire anything other than temporary employees?
I think I will go work for Sprint
Can you hear me now. Hehe
Retail is hiring
How many stores out there are hiring? We have several open positions. Good business this weekend too.
BVUSA——-ANOTHER EVENTFUL DAY
My SMB MGR WAS ON THE PHONE WITH HR FOR HIS SHADY WAYS........EVERYONE SHOULD GET THEIR FAIR SHARE.....BIZ DEALS SHOULDNT BE JUST HANDED TO THE CHOSEN ONES....WE NEED A UNION!
I like the sound of unionizing Wireless, lets do it!!
Where do we start?? Anyone from CWA want to chime in here?
Set your own phone up!!
How do you all think that’s going to go over? We’re hearing the new process to shorten wait times is to just not set phones up anymore. What impact do you feel this will have on the company? Where’s retail headed?
HUM
Don't forget to tell them about the hum
Message for Verizon Leadership
To run Verizon, you HAVE TO HAVE employee loyalty - you are eroding it daily and it's time to turn the page. To earn loyalty you need to IMMEDIATELY DO the following: Take real risks for your people Stand up for us Give us what we need Be here when... — read more
Professionalism
Do you have any idea how bad it looks for the company and the rep that in the middle of the transaction the manager comes up (in front of the customer) and asks what are they buying? How much accessories are they buying? Did you tell them about the... — read more
Hums
Does verizon really think people want this? the only way to sell it is to trick people into buying it. This is against policy. Why is upper management turning a blind eye to this??
Verizon Stores - Black Friday
Store folks - how was your black Friday? I am in So Cal and we had a lukewarm Fri (and weekend) - a slight bump from the overall mall traffic (it was a bit hectic) but other than this I really think we did not do that well. I totally think... — read more
Mobile Threat by MVNOs (Mobile virtual network operators)
Do you guys see mobile virtual network operators as the final nail in the coffin?
For those thinking acquisitions are reasons for layoffs
Lord have mercy, you guys lack foresight if nothing else. Do you know how much these advertising platforms are worth in revenue? Google made over 7 Billion dollars on it's search, display, and advertising revenue in Q1 2017. Do you know who Google's... — read more
Easy fix
I have read a million things on here. I worked for verizon for a long time. It was a good company, and still is. What is happening is a sign of the times. The problems in retail are not that they cant do it. Its the fact that they overthink things... — read more
BV USA
I think my store is closing. They haven’t filled the GM spot and she’s been gone for almost 3 weeks if not longer and we still have the old signage and an employee left yesterday and they aren’t filling his spot. We r closing!!! What am I gonna do? I... — read more
Verizon Stock is Cheap. Is it time to buy?
This is from Barron's - just got published. The link and full article are below: BARRON'S FEATURE STORY: Verizon Calling: Why Its Stock Looks Cheap By Jack Hough November 25, 2017 Verizon Communications shares have been laid low by the Great Wireless... — read more
what is this "Transforming Retail"BS thing?
do these fools in leadership really think they can have frontline employees tell customers to "just read these steps to backup/restore/activate your device" it is amazing to think they think the customer base is that competent , mostly older people... — read more
While We Put in Work “They Celebrate”
Has there been any posts here about SMs being laid off?? If there has been it either got shut down upon by the so called SMs shouting their lungs out smthng bad abt SSs or UniOn or calling someone losers etc. Can someone here explain what do the SMs... — read more
The Wounded Antelope
Every time I walk into a wireless store, I feel like an unescorted, limping, baby antelope wandering into a circle of hungry lions or jackals. I know I'm about to get devoured. No matter what I do at that store, no matter how innocent (i.e., ask a... — read more
Amazing
Verizon has to cut there budget by $300,000.00 by year end and yet the sponsored the Marcy's parade today! I understand more layoffs to come, I guess they plan on destroying more family's holidays and the new year!!! I wish they would focus on the... — read more
Bloat is real
I have to say that @1pst isn't wrong. This company's bloat is astounding. T-Mobile eeks by with 1 Operations Specialist per territory, a handful of trainers per market, no in-store cleaners (the reps clean the stores...surprise!), a new-hire program... — read more
Vacation time and layoffs
I was wondering if anybody could tell me what happens to paid vacation days that were not used in a layoff? Are they a part of Verizon's compensation package or are they simply ignored in the whole process? So if you haven't used them up, tough luck?... — read more
Is no rif.. most agile 95% stay
Is no rif... is agile worker reorgisation. 2nd, may 2017... VDSI no change. Jahshdjanwgwgwudn Dejagaghensjud
Ever Wonder Why Verizon HAS To Layoff?
It's deals like this that have cost this company greatly, not only on the financial end but on the human end. https://www.bloomberg.com/news/articles/2017-11-21/verizon-is-said-to-be-on-the-hook-for-mayer-s-yahoo-search-deal
Q1 2018 RIF at Verizon (5% target)
How likely is it that this will happen? Also, is this 5% across the board or just specific groups (e.g., networking and IT were hit last time). What are you hearing?
When Verizon says, "Home For The Holidays"...
They mean for good. Did any women or minorities get RIFed in your group? Because they didn't in mine.
Black Friday link??
Anyone have a link to this year ad?
Rif’s continues.
I was just in a meeting today with my director, he said there will be more rif’s at the end of February off payroll the end of March. 😤😤 he’s calling it a Nother bloodbath.
What ever happened to ethics and morals
I know several reps who have had enough of the shady ways our management wants us to sell and are about to do something about. Let's just say sh--s about to hit the fan in many locations. Hey Mr customer this hum aka roadside assistance is included... — read more
Didn't happen!
"Mankato, Alpharetta, Chandler and Murfreesboro- gone by 2018.Alpharetta, Chandler and Murfreesboro- gone by 2018."
How does Verizon decide who to lay off?
Some of my colleagues got RIF'd and they were hard working, great people. How does vz decide who to lay off? Does it really have to do with performance?
remember this feeling...
To all who are impacted. Remember this feeling of hurt and betrayal. Dont let it consume you but never forget. Make it your motivation to go out and succeed and show the world that it was not your performance but their stupid decisions. And if life... — read more
Another VZW win!! SMH...
https://seekingalpha.com/article/4126081-verizons-mozilla-hit
Locking management office door
Does anyone elses store have the managment locking their office door. In the office here all they have is keys to drawers where phone are kept and computer and tv for camera.