Thread regarding HCSC (Health Care Service Corporation) layoffs

Serious Question - how are their so many legacy people here?

I’m about 9 months into HCSC. I heard mixed reviews about the organization before I joined. My immediate team is friendly and professional, but it seems the company as a whole is dysfunctional. There is no accountability and no one really knows who does what. I heard before that HCSC routinely hires from outside of the health insurance industry because they can’t attract and retain specialized talent. It appears to me to be the case. It seems like there are a lot of people who have been here for many many years and lots of churn with newer talent.

Serious question—- why do people stay for so long? Doesn’t the dysfunction and lack of leadership get to you? It seems to be to a culture of complacency and sticking to a false narrative than actually trying to run an excellent business.


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| 4965 views | | 38 replies (last March 2) | Reply
Post ID: @OP+1khhngkn0

38 replies (most recent on top)

@25s what heck are your taking about? Your post is way outdated. Read some history for crying out load. Stop it.

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Post ID: @29q+1khhngkn0

@b0 Why are you so angry? Do you wish for a time when certain peeople had to be in the back of the bus and at different restuarants?

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Post ID: @25s+1khhngkn0

@OP HCSC used to be a fantastic place to work. That is why you see so many +20 and +20 year veterans. Now, they are committed basically to run out the clock and retire. They won't quit because of the severance potential when we go through a RIF. The culture today is just as it is portrayed in this thread. Stupidity and favoritism is the name of the game there. Mauricio and the other re--rds are doing nothing to stop it. Just keep sending out the Blue Pulse and bemoan why no one wants to fill it out.

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Post ID: @1yh+1khhngkn0

@vh would have to disagree with ethical piece - at least in the govt area

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Post ID: @1tb+1khhngkn0

The bones are not good. There's no strategy, a broken culture, and unfit leaders. There's being positive and there's being delusional. You fall into the latter.

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Post ID: @10d+1khhngkn0

The bones of this company are still really good. We have good benefits. Decent pay. We are ethical. We want to do right by our members. We believe in diversity/inclusion. No where is perfect. But you have to look for the positive, not just the negative.

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Post ID: @vh+1khhngkn0

@t7 you just described the US economy and the AI businesses.

Seems like our business leaders are in perfect synch

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Post ID: @tn+1khhngkn0

The dysfunction that you know is more comfortable than the unknown.

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Post ID: @tk+1khhngkn0

@df we don’t even have a strategy. Lots of folks in corporate strategy department and all we have is vague nonsensical words in a business plan. They build products no one wants or are half baked.
But let’s cheer them on while they throw spaghetti at the wall to entertain the clown show at the top.

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Post ID: @t7+1khhngkn0

Two regards fighting

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Post ID: @q2+1khhngkn0

@ny let me clarify AI is the focus of making money.

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Post ID: @pb+1khhngkn0

@p3 Bruh, I don’t think you understand what that means.

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Post ID: @p4+1khhngkn0

@nz is this your first job? You act like you’ve never been in the workforce before and never experienced the reality of corporate America BS. Instead, you’ll blame it on the easiest thing to keep you from examining your own mediocrity.

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Post ID: @p0+1khhngkn0

@ny requires layered thinking. it shows a willingness of a corporation to not have any conviction but do what others say is popular at the moment. This shows a lack of resolve. Lack of resolve explains many of the decisions made.

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Post ID: @nz+1khhngkn0

@mf Blaming DEI for corporate capitalism and greed is id--tic take.

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Post ID: @ny+1khhngkn0

I think it depends what area you work in and your expectations. Our company wasn't like this and i literally pray and hope everyday we find our way back soon to who we used to be prior. "For the people" and "do the right thing" are what we valued and to me who the company "was" - had been the reason why I have stayed. I personally think our entire corporate America focusing on D&I shifted America's path along with consumerism and now AI all focusing on the path of "making more money" has been what they have to "keep up with the jonses" of business ...do we really have to make more money- can we make money but yet put it back in to development for what we can offer our clients/members, making cost of living affordable for everyone including our clients and members ? Could our employees make a few more dollars to not stress about bills? Could we get back our better benefits that have moved from above industry average to "standard" meeting other company's offerings? I think we need to go back to core foundational importances. Corporate America's is shifting and unfortunately we have gotten caught up on this high to make money too. This will only be temporary. 2-3 more year max before we realize this money hungry approach isnt going to make our customers loyal long term. I gave away the game plan. We will soon return to our true passion of why we have been here - if not, we will be jumping ship too.

The company is not dysfunctional if you know what you are doing and how to maneuver around and making sure you reach the right contacts. Curious to know where you perceive the "dysfunction"?

What is the false narrative you are referring to? What can make it "excellent"

You state things but are vague and I would be happy to provide insight you are looking for but need to understand where you are coming from better to respond approriately.

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Post ID: @mf+1khhngkn0

Awful people get promoted to VPs who shouldn’t be, mostly in corporate strategy.

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Post ID: @mb+1khhngkn0

@kv 100% spot on. Any where else- they would be sh*t canned for abysmal performance. Instead they walk around congratulating each other

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Post ID: @m1+1khhngkn0

@kw there is a booklet HR provides that will show you some health insurance benefits you can utilize based on your age and at least 10 or more years of service. You can find the PDF on my HR

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Post ID: @m0+1khhngkn0

@kn What do we get for 10 years in terms of retirement options? I'm on year 8. I thought all I had was the 401K and that cash value pension plan? Or is this a benefit older employees have?

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Post ID: @kw+1khhngkn0

The least impressive, least engaged, and least polished leadership team I've ever seen.

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Post ID: @kv+1khhngkn0

I honestly think it’s a combination of people getting comfortable with not having to work very hard, a low risk environment of being fired as long as you are ok with expectations, and as someone else said the pension. They also have a decent retirement option once you hit ten years so that is motivation to su-k it up. Fair question.

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Post ID: @kn+1khhngkn0

@e5 lol only know one insurance company??? Tell me you’re not a job hopper. Probably got fired or couldn’t advance in one place so you jumped to another only to find yourself unhappy again. Probably won’t make it to 5 years much less 30. This post cries out entry level at the age of 40.

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Post ID: @kg+1khhngkn0

I don’t know what places you have in mind but since you’ve not been here as long as us long timers, go search the job market for us and report back.

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Post ID: @k2+1khhngkn0

@OP where are you going if all you know is one insurance company for at least a decade and have minimal education and skill sets?
Nowhere.
This company is Kodak circa 2003-2004. Arrogant and doomed.
Look at the top leaders. None of them have fared well outside these walls. Or worse, they have been here THREE DECADES and know nothing else.
They are mo--ns-by-choice, choosing security over challenging themselves and it shows.

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Post ID: @e5+1khhngkn0

@e1 HCSC has a lawsuit on the reserves. And we pay far lower than other carriers.

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Post ID: @e4+1khhngkn0

Comes down to complacency

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Post ID: @e2+1khhngkn0

Yes the company is this big and has the amount of reserves it has because they do everything wrong……

If you don’t like it, leave……..

Go to another place that has its own issues and doesn’t pay as well and has a worse schedule.

People say because it’s a great place to be. It’s not perfect but overall pretty darn secure. Even with the shakeups they’ve had to make. It’s unfortunate but realistically one day we’ll all get those walking papers.

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Post ID: @e1+1khhngkn0

Lol it depends on the role but for me this is actually far better than working for one of the big 3 (I was previously at CVS) or a PBM

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Post ID: @dr+1khhngkn0

I think some people don’t know any better. Maybe it’s because they have limited experience elsewhere. Maybe it’s because they are getting paid far above market and are trapped by golden handcuffs. Look how much the C suite makes. They make more than their peers at larger public companies. So we know why they stay. But yes, you will see a lot of people come in and shuffle out before the 5 year mark. Lots. It’s a good thing we have so much cash because it keeps us afloat.

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Post ID: @dk+1khhngkn0

@as there is an old saying that is so true. Culture eats strategy for breakfast. This is proving out with HCSC.

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Post ID: @df+1khhngkn0

People are ONLY staying because there isn't sh-t else available! So we deal with the id--t directors, the bullsh-t policy, and the overall culture erosion! We're STUCK. they know it!

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Post ID: @de+1khhngkn0

@d6 it could be both!!

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Post ID: @d9+1khhngkn0

@b0

What makes it DEI vs just normal nepotism? Idk how you distinguish that? Are you just calling it DEI because some of them happen to be minorities?

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Post ID: @d6+1khhngkn0

The folks who have been here longer than 19 years remember a great company. The culture rot and lack of talented leadership began ( as said earlier) after the blood bath of 2019/2020 when the Halliburton dude put puppets in place. We used to have great leaders who actually cared and knew their stuff. Now we have M and O- both mo--ns who couldn’t buy a clue and keep putting their incompetent DEI friends in positions of power.

For those of us 20 years in- it’s very hard to find a job right now and age is against us.

But - we are still looking before we get canned.

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Post ID: @b0+1khhngkn0

@OP It may sound corny in this day and age but employees stayed for a long time because they believed in the mission and the leadership. The then board chair decided to bring in his Haliburton pal and put the current CEO on the fast track to the top. Great leaders like GB and PS were let go along the way. Being the top insurer in multiple states wasn’t enough, so leadership decided to become a national company in a market where other payers are leaving/ have left and the federal government is cutting reimbursement. The issues in the MA market were well known before the sale closed. And here we are. Maybe their strategic moves will be validated, but there’s no evidence of it yet after a few years, and there’s a lot of pain, dysfunction, and lack of strategy on the ground.

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Post ID: @as+1khhngkn0

Don't be so dramatic and foolish. People stay in far worse jobs than HCSC because we all have bills, and the job market isn't so hot.

If HCSC has dysfunction, then what company at its scope and size doesn't?

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Post ID: @ar+1khhngkn0

Left after 7 years but some reasons you'd stick around is pension/401k benefits as well as the low chances of your claims getting denied. With how things are going in the job market right now, staying cause you have a job period is another reason

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Post ID: @ag+1khhngkn0

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