People are being fired left and right for filing insurance claims from years ago or filing fraud dispute. I just got fired this morning for fraud due to excessive dispute claims (I had 3 in the last 8 years).
Subsequently they went through my login times, when I was in the office, if I was ever low on funds, if I ever had high amount of funds.
All because of a d-mb TikTok shop purchase. They are coming for us.
@ar you trying to tell us that if we had to go on short term disability we are more susceptible to being let go???
If it is not real, I suggest you pursue and attorney service. It’s a good lawsuit for in a way declaring you fraud
@p6 i would love to see a news channel do some digging and make things real interesting.
USAA will find any reason to fire an employee, guy on my old team was terminated for calling in to have 2 NSF fees refunded, reason was because he quoted the KC procedure where he is able to get X amount refunded and that he was under the limit. The ERT rep (MRT now) told her manager and her manager went to the director who then went to that persons manager and he was gone a few days later.
@am sounds like KENS or another channel needs to be informed if you truly are innocent.
It’s about time. I heard over 100 people have been making fraud disputes causing thousands in fraud losses. When your bonus su-ks, look to your left and right because there is a high probability that person caused that result.
@es what page of the handbook?
This is why I follow the model our SVPs, like Clyde, and his peers use. I don't use USAA products. Clyde's are still with Chubb. If they don't use the product they promote, why should the employees?
I don’t know whether to trust this post or not. But I don’t trust my leaders, so won’t be surprised they can do any fcked up thing to fire anyone.
Hopefully the people getting fired for these frivolous reasons are the annual FMLA and short term disability scammers. Can’t fire you for FMLA but we can fire you for “suspicious claims” or “suspected fraud”. That story adds up.
@ar I’d be okay if we went after the FMLA scammers. No not you who actually need it. I mean the people annually feigning an illness every year. Those scammers I want out. It ki-ls morale on the team.
@et agree. And thank you 🙏🏻
Some of you really give the energy of “I’m in a hot room, with smoke, and fire- but I need to see a fire report from the police chief until I believe my house is on fire” - at that point it’s too late and you’re on fire.
I too take the jist of the story and say thanks.
@dm when speaking with her weeks later, she did say she had accounts in collections but since it had been 6 years she wanted to wait until they fell off her credit report at year 7.
I guess I’m taking this differently than the rest of you. 1. Chances are they have simplified the story. 2. They have changed key pieces of the story to make themselves anonymous. 3. Like most OP’s they come in good faith to warn fellow employees.
And that’s what I’m taking away from all of this. Is a heads up. A warning. Even if there’s a 25% chance it’s true, I’m going to remove those odds. It costs me nothing to remove those odds, but giving my retaliatory company on a downward spiral just a hint of a reason to fire me? No, I’ll remove that small odds if there’s a chance they are going to stoop that low.
The OP has nothing to gain by posting their “summary” and heads up other than to warn and look out for fellow employees. And for that, I say thank you. 🙏🏻
I went through the employee handbook closely today. This does add up. They hand terminate us for not maintaining our finances with USAA products. Just the suspicion of fraud (not even proof) can be grounds for termination. Plus anything that could be seen as not adhering to the code of conduct (which is broad). So if they have an ant hill they can make a mountain.
Something doesn’t add up. There has to be some other context but it su-ks none the less.
Like others have said, speak to an attorney immediately. Personal debt should not he impacting you unless you are in a “sensitive position”. Put a spirlight on them.
Go talk to an employment attorney. It’s worth the $250 to see if you have a case or not. Give you some peace.
Someone a couple weeks ago got fired because USAA thought his auto claim was suspicious. It had something to do with not uploading pictures from the scene.
I’m not here to say that this didn’t happen. But on the surface it does seem like critical pieces of the story are missing. Finances can be emotional and embarrassing and private. But putting them on a public anonymous forum like this does ask for public scrutiny.
I guess I believe you. I believe some variation of this happened. Frankly it seems like there’s holes or at best you gave too simplified of a summary.
I wish you the best.
Everyone called me paranoid when I finally switched auto insurance. I never had any other products, but I knew this was going to happen.
Do not trust anyone in this company anymore. Anything and everything is on the table at this point.
Idontbelieveyou.gif
@ct this makes even less sense. $12k of debt? Many people own homes with 50x more debt. Was it debt that they hadn’t paid on for 90 days?
USAA can terminate employment for pretty much any reason. A girl on a team I was on, she hit 10 years and they made our area a “sensitive position”, they ran a credit check on everyone, they saw that she had debt of $12k and gave her 7 days to pay it off, she couldn’t, she was let go. Our manager and director tried to intervene, same with our ED, but HR said to F off and let her go on day 8.
This happened to me once I used EAP for depression I automatically got targeted and was gone within a few months.
This post does not make sense.
Well I’m about to have an uncomfortable conversation with HR about the dispute I filed over my purchase of a 14” Bluetooth toy that never arrived.
@b1 I’m not sure I want to find out the hard way, easier to just get insurance elsewhere . :-|
Understanding Chargebacks: Definition, Dispute Process & Examples Chargebacks can occur due to fraudulent activity, such as unauthorized charges or a stolen card; billing errors, like duplicate charges or incorrect amounts; and product or service issues, including non-delivery, damage, or the item not matching its description.
None of these are me committing fraud. But the several legal reasons why people need to dispute a charge.
@b2 abuse my account? Borrowing money? What are you talking about? I purchased something online from a fraudulent seller and my only recourse was to dispute the charge.
Is this a real thing that’s happened to people or is this rage bait. Are the same 2-3 people tweaking out and riling each other up? These responses are insane. You don’t get a free pass to abuse your account because you’re an employee. You should be let go for having a charged off account. Employees should not incur or be refunded for NSF fees. I sincerely hope you don’t have access to member accounts. “I just borrowed $100 from this members account, they wont miss it and I need it to cover NSF fees”.
What now? I am not sure if I am following this thing. Are you saying, if you filed a claim you will be fired? If so, I will be NEXT! I filed a claim for an accident with my car last year!
@ar this is what’s scary about all of this. The layoff represents about 5% of the employee base. So far this happened to 6 employees that have posted. Extrapolate that so roughly 25-35 employees were most likely impacted. Common thread so far being filing disputes. So where IS the line for USAA? Insurance claims? Medical claims? FMLA claims? Employee relations claims? Ethics claims? Combine any of those with a NSF from back when we were 21. This is wild. This seems like a line crossed.
@ay lol. That’s funny.
Let me live. I forgot about the papa John’s order this weekend. I didn’t realize I’d get canned over it.
This is the main reason I never use my USAA account, it’s been open since 2010 and every year I make a $1.00 deposit to keep it from going inactive then dormant. I’ve known quite a few people who’ve been fired just for calling in to get fees reversed on their credit card or NSF charges refunded on their checking account. On a past team I was on, this girl was fired for having her USAA credit card charged off and her checking account overdrawn $100.00 for 30 straight days.
@av this 100%
Even if your lawyer can only get $100k from arbitration and you get $60 of that. Better than nothing. Plus restore your ability to file for unemployment and ability to apply at other financial institutions. Fight this 💯 you have every to lose and everything to gain.
Get a lawyer. Wrongful termination. Harassment.
Watch, employees who have high medical bills and using too much insurance will be next. Or employees who take short-term or FMLA. Or god forbid they are in a car accident and file a claim. “Sh-t where we eat mentality, right?”