Thread regarding Wells Fargo & Co. layoffs

Desktop Activity Analytics

Verint is the vendor, they track activity while logged into the network. Not all departments have this, most do not. That probably will change at some point.

Essentially it measures activity, idle and inactive time as well as time in applications. Some activities can be flagged, like people that write a book in MS Word by putting a coffee cup on their keyboard, mouse jigglers, etc. Uncertain about putting yourself in a Teams call meeting or other ways to trick the system.

Check your entitlements for Verint and if you have it, assume your clicks are being tracked in addition to network login and out activity. Again, I assume everyone will have it at some point, but you probably don’t as of now.


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| 2721 views | | 10 replies (last October 5) | Reply
Post ID: @OP+1k6pf2k3d

10 replies (most recent on top)

@gz that's why I'm wondering if this is only for certain groups like Ops or something that their entire job is based on a system or two.

I'm constantly on the phone, not Teams, and reviewing data and what not.

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Post ID: @jf+1k6pf2k3d

Much of my job involves reviewing, researching, education, and analyzing. Much of this is done without moving the mouse or using a keyboard. It may even entail printing on paper and reading those documents. I always find it amusing that tech thinks everything can be solved by more technology. They really should be thanking their marketing people for convincing all the decision-makers of this.

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Post ID: @gz+1k6pf2k3d

A good chunk of my job is thinking and designing. I also read a good amount, and not always on the PC. The mouse might not move for an hour. I understand the benefits of activity tracking for people that are in a production oriented position, but to use it for all positions is ridiculous. On the other hand, HY has proven many times that they don't care about work and if this nonsense torments employees, they are probably doing it for that reason alone.

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Post ID: @er+1k6pf2k3d

This feels like a very shortsighted initiative. It essentially signals that management doesn’t have a meaningful way to measure productivity, so it’s resorting to tracking clicks and keystrokes instead. The problem is that this kind of monitoring completely misses the qualitative side of creative work.

For example, someone could spend eight hours writing poor code through trial and error and be seen as “more productive” than someone who spends time planning, designing, and then writing efficient, maintainable code in much less time. The system would reward activity, not outcomes.

This kind of metric inevitably drives the wrong behavior — people will focus on looking busy rather than being effective. It risks encouraging fake or low-value activity just to appear active in the system.

And what about face-to-face collaboration, whiteboard discussions, or deep thinking — all of which are crucial for good results? These can’t be captured by Verint, yet they’re often the most valuable parts of our work.

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Post ID: @e0+1k6pf2k3d

The absolute funniest part is a 1hr impromptu design meeting in a breakout room will literally be treated as MIA off duty by these new AI spybot overlords!

Hahaha what the heck is going on in the world.

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Post ID: @d9+1k6pf2k3d

Yeah i have multi co workers who call me on my smart phone, I told them I would answer their questions unless it was on teams and I got credit. In other words if its the weekend fu-k off. The mgmt here is d-mb as rocks pulling this with a IT org. Your best people will get flagged, your frauds won't.

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Post ID: @cj+1k6pf2k3d

@c3 Yeah, god forbid you have to think about how to approach something. Or you have to step away to take a pi$$. Or you, wait for it, COLLABORATE with somebody in a huddle room to white board something.

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Post ID: @ch+1k6pf2k3d

Office apps have a ton of reporting/tracking capabilities via Viva insights. They might get to a point where they're reporting on how many emails you read/open, teams usage (how many chats to you have, did you attend meetings on your calendar), calendar entries (oh, you only have 2 meetings a day-- we don't need you anymore). This is out of the box reporting.

Keep in mind they're looking at who they need and who they don't. Is everybody busy or are people putting hours but not doing anything.

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Post ID: @cg+1k6pf2k3d

Such bs. I’m a software engineer - you literally can’t code stuff for 8 hours a day for months straight

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Post ID: @c3+1k6pf2k3d

More speculation and conjecture - any more vendors to name?

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Post ID: @bq+1k6pf2k3d

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