| # | Job Title | Primary Function | Why Risk Is Higher with AI |
|---|---|---|---|
| 1 | Technical Support Engineer | Customer issue troubleshooting | AI support agents and automated diagnostics reduce ticket handling |
| 2 | Customer Success Manager | Post-sales adoption and engagement | AI analytics tools automate monitoring and outreach |
| 3 | Inside Sales Representative | Lead generation and qualification | AI sales tools automate outreach and scoring |
| 4 | Sales Operations Analyst | CRM reporting and pipeline analysis | AI dashboards automate sales analytics |
| 5 | QA Engineer (Manual Testing) | Manual software testing | Automated AI testing frameworks replace manual testing |
| 6 | Program Manager (Non-Technical) | Coordination and project tracking | AI workflow tools reduce coordination overhead |
| 7 | Implementation Consultant | Deploy Oracle SaaS for customers | Standardized AI deployment templates reduce manual work |
| 8 | Systems Administrator | Internal infrastructure management | AI monitoring and auto-remediation replace routine tasks |
| 9 | NOC / Cloud Operations Engineer (L1/L2) | Infrastructure monitoring and alert handling | AI observability tools automate incident response |
| 10 | Marketing Operations Specialist | Campaign management and marketing automation | AI marketing platforms automate segmentation and campaigns |
| 11 | Recruiting Coordinator | Hiring logistics and scheduling | AI recruiting tools reduce manual coordination |
| 12 | Business Analyst (Internal Ops) | Internal reporting and analytics | AI copilots automate data analysis and reporting |
5 replies (most recent on top)
@aw I hope you make it first , you are lucky that you have CSMs to take care of customers so you can get your commission in sales ….
Simplistic. AI isn’t all that.
It is a useful tool at this point, but far from being able to replace all.
VPs, Directors, executives already do nothing so they can be replaced - no need for AI.
Our CSM are worthless dou--ebags. Hope they make the list.
Missed the VPs in the list.