Thread regarding Wells Fargo & Co. layoffs

The old mantras coming back! 8 is great 😭😭

"Eight is great" was a Wells Fargo sales mantra and aggressive cross-selling goal to get every retail customer to use eight products or services, which led to the 2016 scandal where employees, under immense pressure, opened millions of unauthorized accounts.

@e6 since you are omnipotent - why don’t you tell us how employees are measured by metrics? Are they standard metrics or customized per group. What is the threshold for a warning or adverse action. Enlighten us wise one

@db you are conflating your limited information with what’s actually going on.

Anyone who is keeping their head in the sand about the productivity aspect feel free to keep doing so. It just makes it easier for those who are figuring out how to game it now.

I know not of anyone who has been officially admonished regarding in office time or productivity metrics. But I do know several across disparate teams who have been told their numbers for both of those litmus tests were too low and they need to get them in line.

For me this is real. I don’t care about the repercussions of missing metrics, but it is real.

@cq and @ap hit the nail on the head. Does this type of monitoring fit LOBs that aren’t production oriented? Absolutely not. But that’s not stopping the top of the house from attempting to implement it firm wide.

People here are conflating basic monitoring with full blown surveillance. They are 100% reporting on if your computer is on and connected to Wells Fargo - vpn or in office. My friend was warned about not having 8 total hours between the two. That’s so easy to catch - really easy not to be on that report. Calm down with the enemy of the state stuff.

@cq

It’s not about whether or not it works. It is another tool to target workers they want to get rid of.

It is already in use. I know of one who was notified of not enough productivity and another who was fired for putting in less than 2 hours a day.

Some managers already have access to the reporting. It’s not being used except to get rid of dead weight and warn others teetering on the line at this point.

These types of metrics don't really work in jobs that aren't production/call center/data entry type roles, where you start the day with a pile of X and just plow all day on processing it into a pile of Y. The more senior and mission-critical a role is, the less likely a metric like this is to measure anything useful. It's like Elon Musk demanding his engineers bring him printouts of all the code they had written when he took over twitter, its just silly and only serves to reveal how wildly out of touch executives are with how value is created in their organizations.

What this metric would be effective at is heaving off talent with great force. Its one thing to be forced back to clocking in and out like a teenager at McDonalds. Its annoying but ultimately doesn't get in the way of doing your job (aside from throwing off schedules working with people in other time zones). Despite the complaining on here, and I've done plenty of it myself, I can make peace with returning to office. If that's what the people signing the checks say is important to them, whatever. But I've worked in call centers in my late teens/early 20s, and having a computer hovering over you at all times with a stopwatch goes well beyond annoying. Its oppressive, one of the worst environments I've ever worked in. A metric like this would finally trigger the attrition that executives are looking for, and well beyond, starting with the people they can least afford to lose. We joke on here about HY wanting us all dead but going forward with a metric like this, in the same way they've gone forward with the 8 hours thing where there's zero room for nuance, would likely be the nail in the coffin for this place.

So, it doesn't seem worth stressing over. Either they don't go forward with it, because some member of the C-suite has held on to a shred of sanity. Or they go forward with it and it instantly blows up in their faces. Or they go forward with it, and this ceases to be a place worth pulling a paycheck from. Either way, its out of my hands, and not worth losing sleep over.

I've seen it in adjacent groups that are production oriented, the problem is, not all jobs are production oriented with easy metrics. I spend a lot of time reading, assessing, and, frankly, thinking. Also a good amount of face to face discussion. Not everything is captured by cute little reporting set up by egg heads.

Beyond this, it's maddening how d-mb some people are about such things. As had been said here before, if you've got two employees and one of them knocks out all their work in 5 hours, while another takes 8, and a third takes 10. Because she's 'not meeting expectations for hours worked, you fire Ms. Fivehours. Congrats, you just fired the most efficient and effective member of your team. Truly is the kind of stupid S that would come out of Hudson Tards. Worse, everyone else sees what's going on, and puts it in game the system cruise control, and doing so means they stick around much longer than you'd probably like.

At what point do these clowns just admit that they have no idea what they are doing?

Diligent monitoring is already being performed and has been for some time. Maybe pick a new topic? This time say, "They are going to take away lunches!" That one will really stir the pot....

I can also confirm this is correct. Only upper management had access to these right now. Your manager has no clue about it, so don't even bother to ask, but we are all being closed monitored: teams, outlook, jira, MSoffice, SAS, SQL server, pilot etc.

Do you have it on “good authority” - we all believe you like all the times you’ve been right — so many times

It is clear that Wells Fargo wants to do another round of layoffs - the RTO and monitoring are just tools to squeeze more people out. The harassment will continue until only COE with AI assistant remain in US.

Not surprising, what do they measure?

the blowhards that post here....