Does anyone have a general idea when they think AI will start taking over work/employees jobs. the more and more they talk about I feel its around the corner...like in 2 years tops.
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@vj No. I think you need actual people for that to work out the negotiations and what not. Our SCA dept is garbage tho. Wouldn’t be sad to see that taken over. Contracting isn’t the greatest either.
Do you see AI taking over the contracting department at all?
@kc Hot take…..automate intake. 99% of it is people who don’t know how to do their damn job. Sc--wing up authorizations, missing builds, attaching clinicians to the wrong place. The list goes on. Our intake team for Ambetter is absolute garbage. And the intake supervisors just come up with excuse after excuse as to why their team is terrible.
My workload in intake has decreased significantly since AI is here making all of us scrambling for work & we have to maintain our #s. Everyday we have to hear about PEGA & we are sick of it.
@b5 - just shows she is drinking the same kool-aide as the scaremongering ai tech bros. Difference being when the tech bros say it, markets actually shift and leaders take them seriously.
Judging by emails I’ve received from certain people lately,it’s already doing their job for them.
@a6 and your position might be safe, there are plenty that will not be. Sarah told the world that she is excited about 0 human intervention, on back end operations.
There is a lot of low stakes/commodotized work that is currently happening in most departments. Give it one year and those tasks will not be done by humans.
@am I saw that it was last Feb acually when she said that...forcasting what was coming..I work in a claims area...we def top of that list when it goes live
It’ll take over more for some states than others for awhile.
Then errors will continue to happen, providers will complain, lawsuits will start, along with political pressure. Regulations will go in place that certain elements have to be “human” reviewed so someone has to take the fall for an error vs the AI company or Centene.
Iowa has a bill working through that all appeals past a certain level with Healthcare Insurance have to be by a person and not AI.
AI will take over other spaces for sure, our sector is not likely to see long term impact.
Sarah went on CNBC in February and said that AI could replace the back end of claims processing - replacing all human intervention.
https://fb.watch/HcwuEdLsWL/?mibextid=wwXIfr&fs=e
@af alot of our work has decreased as well. But we're having to fix so many things that AI has broken. I do see our team being alot smaller, like not needing 10-20 people, but more so 5-8 people, bc we all have to consider call offs and PTO situations
@a6 Im glad you think so. We have already seen a huge decrease of work in our department
The bet is Offshore+AI = American
There are not enough GPUs in the world to keep up with the infinite re-prioritizations, organizational restructurings, mergers, multi-system processes, table schema issues, stakeholder / external team delays or deliverable ghosting. .
Keep in mind: much of the AI rhetoric is to bump up stock prices.. It is a great technology , I use it every day but it will not replace me..