I've heard there are some teams and people with various BH licenses not being allowed to make calls and do their role "while they look into it". Supposedly someone noticed something and now they are questioning if they are even allowed to make the outreaches. The timing is fishy. Anyone else heard this or having the experience? I don't feel secure in my role at all.
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Let me guess… they had licensed BH staff calling patients in states where they are not, in fact, licensed?
@ah multiple states - Ambetter case managers.
Which state is this going on? I haven't heard anything like this. All our behavioral people are doing their work as normal
@a2 perfectly said.... frozen in time
@OP it feels like we are all just frozen in time. Just expected to wait and see and this is excruciating and causing so much anxiety not knowing what to do or what's going on.