What tools is Truist using to keep an eye on what employees are doing on Truist laptops? Some departments have Sapience, but I've heard there are other tools being utilized. Anyone know what else is being used and which departments are using them?
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It’s through teams. Have it on while you are active and make sure you dark out some during the day to throw the system. If it’s off 4 hours a day, they don’t know what you were doing.
@11w maybe you are the one being monitored
@xh weird, nobody on my team is monitored.
Here is a novel idea; don’t work for this bank.
"Regarding productivity, each department has its own criteria based on its specific functions but all include activity and idle time."
So, they aren't actually measuring productivity. Got it.
When I say “we,” I’m referring to my team and myself. In case you’re wondering, we’re not contractors or consultants — we’re all teammates.
Regarding productivity, each department has its own criteria based on its specific functions but all include activity and idle time.
As for my ratio, it is indeed 3:1. Whether you’re in the office or working remotely, the same monitoring standards apply. And just to clarify; when it comes to Teams meetings, yes, we can see when someone schedules a meeting alone. That’s not additional software; that’s built directly into Teams.
And just to be clear, I’m sharing this here because I’m not a fan of the whole “big brother” monitoring concept — if I were, I wouldn’t be openly talking about it here.
3:1 ratio LOL. "We " know remote contractors put themselves in teams meetings to beat the sapience. Productivity tracking is irrelevant for in office teammates.
@fs who is we?
@fs Serious question: How do you measure "productivity"? If you are just counting number of characters typed, or number of emails opened/sent, or number of applications running, I'm not sure that actually measures an employee's productivity. I've been around plenty of co-workers who were busy as heck all day long, but what they produced was of dubious quality. And when the stock price is stagnant, customers are always complaining and leaving, and your employees have to resort to spying and tattling on one another, can you even say the company as a whole is productive?
@ep On average, we’re flagging a 3:1 ratio of non-remote (hybrid) to remote workers, the data tells an interesting story. Those in remote roles consistently show higher productivity and less idle time, minute for minute.
It gets even more fascinating when we compare hybrid schedules: employees in the office four days a week see a sharp productivity drop on their remote day. The correlation between full-time remote work and sustained performance is undeniable. Every dashboard we have points toward one conclusion — 100% remote works..
Companies that still can't figure out that activity and productivity are not the same thing are so pitiful. It really is just a failure of management.
after an entire year of micromanaging employees company finally figuring out remote contractors are actually the group requiring monitoring. monitoring software for the win!!!!
It strikes me as odd that this question has to be asked (and answered) on a public web site. Isn't this something that can be addressed internally? Are there really no internal channels for employees to talk to management about such things? If not, it must really s*ck to work at Truist.
@ds there is not, as that is part of the beauty of this application is unless you have admin rights you don’t even know it is there. Just know it tracks everything you do including flags for mouse movement without keyboard input, idle time, internet usage including every word typed, whatever we want to see we can create a dashboard. Best advice is treat the bank’s computer like someone is watching absolutely everything you do and you have zero privacy. And yes, we do know you searched for “that” and you teams messaged about “that” etc. There is a rating scale for each teammate based on productivity, key words, and so on. This ranking is included in the weekly reports. This is not unique to this company, every large corporation has similar, nothing out of the ordinary here.
Is there a way to see our own stats?
Teramind Is used on all company computers and is analyzed weekly and reports are sent to +2 and +3.