I’ve seen a few customers come in with billing inquiries. I check their bill, and there’s an “Agent Assist Fee.” Is that what we’re doing now? Why wasn’t anyone in the Retail Channel told about this change, and why isn’t this charge being explained... — read more 

People who took the offer, do you all have new jobs by now? Better/worse? More/less pay? Are you still happy with your decision?

Is there anybody left who feels valued by the company? Who thinks that what they do really matters in the grand scheme of things and is noticed by those on top? I'm honestly curious.

Good Tech Staffing Great Technology Strides Global Technology Supremacy Giant Technological Supremacy Good Tactical Sense Going To Succeed Great To See Great Technological Savvy Good Technological Savings Ganesha's Tickled Silly

...the writing was on the wall for FiOS. Most of the infrastructure is still built around GPON and HFC/QAM for video and STBs. Folks are cord cutting now and soon video customers will be scarce. From a financial standpoint it makes no sense to spend... — read more 

Scale: 1 = not clear / 10 = absolutely clear

What happened to the post of the employee who recently left VZ and wrote a book about his experiences and all of the madness and incompetent decisions? Came back to read some of the comments and can no longer find it posted here. Is there a reason it... — read more 

I work in a store and I accepted an offer from another company this week, the timing was #gold - I feel like a weight has been lifted. Dealing with the constant dread/stress of looming layoffs and constant changes and uncertainty was just way too... — read more 

Will fios be abandoned or sold off

Gatt rate went down from 3.02 to 2.82 for the 3rd quarter 2019. That means everyone’s lump sum buyout just went up! This is good news for those wanting to retire soon.

WARN filed with the state (Texas) Notice Received on: Mar 07, 2019 Company: Verizon Connect, Inc. County: Travis WDA: Capital Area WDA Number of employees laid off: 133 Layoff date (start): Apr 23, 2019 Layoff date (end): Mar 08, 2019 City: Austin

Here's what I was told by my boss in Basking Ridge: They are going to gravitate around 6 primary metropolitan areas now. Boston, Basking Ridge, Alpharetta, Irving, and San Francisco. They will cap any further expansion elsewhere and work to... — read more 

I have 20 years is the any future to stay in the wireline,no fio expansion cxm work is slow..does anybody out there have any info about where the company is heading

Any word about if its true or not ,and if its true what is VZ giving any extra or not to get people off the payroll

Is anything rumored and does anyone have any detailed or less detailed info?

An employee takes the VSP and 3 months later publishes a book titled, "Surrounded by Insanity: How to Execute Bad Decisions".

Hey 6/28'ers you have 4 weeks and 20 work days remaining. It's time to focus on yourself and finalize what you are going to do with your 401K, pension, general benefits, and supplemental life insurance. Take a copy of your training history. Also make... — read more 

https://www.reuters.com/article/us-sprint-corp-m-a-t-mobile-amazon-com-e/exclusive-amazon-interested-in-buying-boost-from-t-mobile-sprint-sources-idUSKCN1T02OV "Amazon would also be interested in any wireless spectrum that could be divested, the... — read more 

Thinking of claiming exempt status for both fed and state and then making estimated payments. Why let the government borrow my money for ten months? Any previous VSPers do this?

What's your take on Rebadged Jobs . Approve? Not? Good or bad? What are your thoughts.

I dont see it,who is doing the infastructure work ,amt

Were there any rumor lately? Are any big layoffs in the making?

I hear that Millenials are much more open to sharing salary info. Do you have any experience with this?

do you think it would be a good move to take one of these positions ? i thought they were only laying off in wireline ? can anyone give any insight into this position ? in my area verizon sold FIOS to frontier. so what exactly does this position... — read more 

Everybody keeps talking about VZ being the ultimate market leader when 5G rolls out, as it were an unchangeable fact. What makes us so sure that’s gonna be the case with such a tough competition that also desperately wants to grab a bigger piece of... — read more 

Anyone else notice on the latest pulse survey email that you are directed to NOT forward the link to the survey to anyone else? So much for anonymity and honesty in what employees really feel!!! It would be funny if it weren't so sad.

Has anyone else noticed an increase in internal applications errors and bugs since the move to outsource IT? The majority of Ves will eventual be outsourced. Soon, the V in Verizon will stand Vanish. And within 3 years Hans will vanish and he will... — read more 

Closing stores is dangerous and I think that VY leadership started way early with the trimming of the traditional retail footprint. A majority of people is still used to traditional stores, and by starting to eliminate them, VZ got nothing other than... — read more 

Anybody else notice how bad POS is now they we have no IT. Most of my transactions are twice as long as they should be thanks to the damn system. It great that our whole job revolves around these damn tablets that work half the time and nobody seems... — read more 

Retail stores are trimmed on headcount so much and our customers are paying the price by long waits and less service from the “premium” carrier. Anyone else feel this way?

The executive responsible for Aol/Yahoo received a $60 million severance package. All of his initiatives failed. How could anyone put in extra hours or effort when performance is not rewarded at Verizon? Basking Ridge feels like 1970s Soviet Union.