Maybe the secret is not cutting cost but cutting customer frustration. https://www.fiercewireless.com/wireless/editors-corner-i-dont-think-verizon-should-cut-customer-service
wil the wireline be affected
since there not much work out there..just asking if anyone has any info..
Verizon to Be ReBranded
In conjunction with their recent move to outsource their customer service function to vendors in India and Pakistan, Verizon has announced that the company will be rebranded to 'Werizon.' More details on each and every thing coming soon!
VZ's CEO + heir apparent Compensation
The current Verizon CEO should stop accepting his salary and only be paid US $1/annum. Base the current CEO's remaining total compensation on stock options at varying predetermined "higher and not lower" share prices. This is a no brainer. With... — read more
WFH caused RIF’s
The company saw how highly paid WFH was a waste of money because if the job can be done from home then it can also be done from India for 1/10 the cost . The people that refused to come back to the office caused the RIF’s!
Employees that were on leave this week (or out of the office)...
Did they get notified as well this week or do they find out when they are back at work?
retail stores
What do yall think will happen to retail reps in the future
VZ Stock $35 - Terminate Hans!
This stock will likely go lower and maybe whomever is pulling the levers behind the curtain wants this to happens so that is acquired. Hans has been the worst CEO at Verizon. Worse than Lowell. Agree?
Respond In Kind - Customer Service, Inside Sales, Business, and IT
I'm seeing this on two social media sites. Current employees who know that their departments will be going away or shipped overseas are planning on purposely doing poor work. I'm not sure how others feel about this. I'm not sure how I feel about... — read more
Verizon RIF a blessing
Tuesday afternoon my husband received the dreaded Wednesday morning meeting invite from his manager. Rumors had already been swirling about a RIF but he was still shocked when he was told he was out. He’d been a high performing, loyal worker for 16... — read more
Strange criteria
I find it strange that a person who is very capable gets laid off, but the biggest pretender and slacker does not. Is there any logic at all to these layoffs? How can the remaining employees keep their motivation for work when they see how... — read more
Verizon Layoffs - Age Discrimination???
word on the street is VZ is targeting older employees and long tenured employees. Something smells unethical to me!
Company to be replaced in the Dow Jones Industrial Average and which other companies?
The Dow Jones Industrial Average is also a business. Need to DJIA to rise to make more money! There are multiple companies rumored to be displaced. As many as four companies - by more relevant and younger companies for the current capitalism needs... — read more
You'll land on your feet
Verizon really knocked me down when they laid me off a few months ago, but guess what? It didn't break me. I was convinced I'd be doomed to joblessness when there were so many people being laid off at the same time, but guess what? I found employment... — read more
CEO is a joke! A big clown!
The CEO of Verizon made a comment on LinkedIn to talk about the 3 year anniversary of George Floyd’s death and how our company needs to continue the fight for social justice. I am not disagreeing with him but how does this show any leadership on how... — read more
It's hard to watch the destruction of this once great company and the abuse of it's employees
Best wishes to all that got RIFd today. You deserved better.
Fraud and ERT affected?
Does anyone know if fraud or Ert will be affected this year with the layoffs?
VZ stock. 34.82 at closing.
Will it hit 29 in the coming months??
Also got smoked yesterday
I'm in SoCal and got cut after over 7 1/2 years. I'm completely shocked. The funny thing is I make way less than many engineers who are staying and I definitely make less than typical in this market. They gave me a month of severance - after nearly... — read more
Goose is cooked
https://www.wsj.com/articles/dish-in-talks-to-sell-wireless-plans-through-amazon-a619e7a1
Cuts are not the solution
If the leadership thinks that cuts will solve the accumulated problems in this company, I think they are making a big mistake and there will be even more problems after these layoffs. I am still safe, but I am sending resumes because I don't have... — read more
all of pact t1 9v band is out. only t2 sr rep stay
all of pact t1 9v band is out. only t2 sr rep stay the 3 choices are customer experience aka customer care loyalty aka crt/ert/escalations technology aka tech they got rid of the entire t1 pact to be replaced with vendor reps.
Hans and Scampath Returns on Invested Capital
Here is a financial analysis to run. Cash outflows are the millions paid to Hans and Scampath and the costs of capital invested in 5G, versus the inflows of incremental net CFFO over their tenure. My guess is that this one stinks from an NPV, IRR... — read more
Excellent performance reviews but still laid off?
I regret that I ever made any effort here. The way these layoffs are managed is very disheartening.
Goodbye Verizon
I’ve been at Verizon for 7 years. Would have been 8 come this January, and I am in shock. I’m really considering leaving but I’m taking the weekend to weigh the pros and cons. My team for the most part is thinking about taking the severance package... — read more
What gets me
The people who are responsible for the poor decisions made and all the money wasted on useless stuff will never be held accountable. They will always get away with it. But in order to save their own skins, other innocent people are now being laid... — read more
Hard Truths
In any large corporation big changes are dictated by the markets and investors. Verizon lost so many subscribers while competitors gained. Change was inevitable. The hard truth is laying off the underperforming will bring more profits and increase... — read more
At Some Point
The idea that this company is being destroyed on purpose becomes a very plausible argument.
Verizon is planning layoffs as its customer service team moves overseas to save money.
Verizon is planning layoffs as its customer service team moves overseas to save money. The nation's largest wireless provider, Verizon, alerted more than 6,000 of its customer service reps on Wednesday letting them know that due to "restructuring"... — read more
Is it over?
Will there be more layoffs tomorrow?
What do you expect?
Our CEO, Hans and his soon to be replacement, Sampath have no loyalty to American workers. It's no surprise that they are offshoring so many support roles to foreign workers. You get what you pay for though. These vendor agents are dishonest and... — read more
GodSpeed!!!
I “hear” a large majority of customer service will be laid of regardless of reapplying for positions since overseas hiring. There will be a small scale of US employees retained for the “3” categories.
Any layoffs across GTS?
What teams / portfolios have been hit across GTS?
Sampath Bring back individual comp models!!
VZ died when we went to team compensation. Disgrace. You want reps to sell then revert the changes from years ago!! You cannot expect Reps to sell knowing they their peers are dragging along with their mediocre clerking performance. Enough is enough... — read more
What is happening with customer service?
Is customer service getting laid off and when?
PACT
Does anyone know what is happening to PACT?
https://twitter.com/TheLayoff/status/1661436637086351361
https://twitter.com/TheLayoff/status/1661436637086351361
The Answer
Am greatfull to Verizon. 20 years 6 months given to serve the most important part of this Business,, The Customer.. noon should bash the company that in my culture to say, put food on my Table and who work for this vreat company.. regardless, I will... — read more
You want to save money verizon
Cut out all the directors and executive directors 75% stock packages and 40% bonuses. Since when are they part of the executive branch or C suite. ESP some of the directors with 3 or 4 direct reports. No one seems to bring this up but time to... — read more