The more they roll out AI and the metrics and the micro management, it’s clear State Farm think doesn’t give two sheets about employees. D1 injury has so many people out on leave or are quitting because bad management doesn’t know how to treat people with any shred of dignity. Everything is ‘trust the process’ or ‘our competitors do it’. Didn’t state farm used to be the big dog in the industry? How can a company this big just copy what it he competition does?
Worst part is that it’s a 2nd level management issue company wide. Total loss, injury, pip/mpc are all struggling. They send out those ‘anonymous surveys’ each month but they only do that to retaliate against people who’s give them 1s and 2s. You need OT but they’re so tight on the purse strings for management bonuses.