I'm not surprised IP tracking happened. That seemed inevitable, but retroactively changing RTO targets after employees were working toward a previous set of expectations? WOW. What kind of company does this sort of thing? Let alone a company that shouts to the heavens about its ethics awards won. They have set the stage to change targets again in the future and retroactively juke the stats. These people are shameful and have none of it.
This is truly unbelievable. What an unserious bank.