Chubb plans to cut workforce massively thanks to automation. Is AIG going to follow? We have cut a lot already but automation isn't our cup of tea for now, let's be real. Can we compete in the market with our present level of costs? I wish good luck and happy Christmas to everyone, I hope 2026 will be ok.
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The long term idea may be to automate what is already outsourced which would reduce costs.
There's not much more to trim, unless they decide to get rid of the subpar contractors in favor of something like AI, but that future is still far away.