I have been in the 90th to 100th percentile of surveys for three years running in my organization. I connect with the customers and have saved countless customers and im not in loyalty.
Its bullsh-t.
7 replies (most recent on top)
@OP where did "Dan's" response go? I wanted ro reply to that garbage pile of a post.
@OP
Forget customers. Dan and the board are running a concierge service exclusively for stockholders.
@OP we don't need you
Delight customers?!?!? By having confusing billing, long wait times, horrible customer support.
Employees are all with bad attitudes as well!
@a4 anyone that speaks tob"attitudes" has already failed and has no comprehension of the underlying issues causing Verizons downfall.
And, I've already moved on, like so many other customers, to T-Mobile.
A4, your time is coming too, d-mb a s s
Do us a favor and move on. We don’t want people with bad attitudes being part of the VTeam. Goodbye.