I have been working for this group for some time. Just recently I decided to look for another job and I have to say that most of the things said in these threads are true. Just a few facts:
- in 2018 almost 50 % of the staff was layoff and the roles moved to Costa Rica.
- 4 years of the Costa Rica office open showed many clients that the quality has decreased and employees there are not going to be able to take complex tasks. Between closed doors everybody talks about the lack of professionalism in Costa Rica, poor work ethic and the preferential treatment they receive.
- The group used to have top talent across all levels. In 2021 the Muni Manager left, excellent professional with years of experience in Wall Street and Bloomberg. Shortly after two other senior managers left, one a former executive from JP Morgan and MIT educated. Then another raising start from an Ivy League left after being groomed for almost a decade.
- The biggest problem with the group is the longevity of one of the Directors who is the architect of the moves to Costa Rica and Fort Mills. He has multiple HR complains and no one trusts what he says.
- Another problem is the influence the former head has on this group. She has to make sure her decisions are protected and she push for a weak replacement who is a yes man. He is never in the office, and during his tenure many people has resigned.
- People keep quitting. A few people a month.
- Just 2 weeks ago 2 more resignations - and these two were recently promoted.
- Salaries are very low, check the comparisons against competitors (base)
Evaluator - 70-85 versus 120-145 Bloomberg, markit,ice
Senior Evaluator: 90-120 versus 150-180 Bloomberg, markit, ice
What is happening: A layoff in NYC is coming and Fort Mills will be the new center. That happened in 2018. A couple of roles opened in Costa Rica and then a massive layoff.
The weaker the staff the more power the director has. The more needed he is. Not too hard to understand.