Two weeks ago the Appeals dept was notified TWICE in one week!!! The first time was with the entire dept letting them know that ONLY Medicaid appeals was going to be outsourced thru a vendor who has staff in the Philippines and India in early 2026. The same vendor that Payment Integrity and Member Services uses. During this meeting they confirmed there would indeed be layoffs, but not until around Q1. Then there was a 2nd meeting with a bunch of mixed appeals teams and Leaders (all LOB'S and types of appeals) where the staff were told to get their resumes updated, start applying to internal positions, external positions. The Leaders told the staff they understood and supported the staff if they fina a job now and left the company. Some staff asked why should they look now if layoffs were not coming until Q1, but the staff never got a clear answer.
This is an old post from @cj+1jwwq1kjb, but I thought it needed to be on the top for info.