RSCs to be required to submit 1 CRU or FN lead A DAY in Salesforce

Brought up by upper management today in Manager Call

Expected to be enforced around the end of the holidays / start if the new year,

They are going to implement the expectation that every RSC must submit at least 1 new CRU (business) or FN (first net) lead per work day

Depending on the manager, this could result in coachings, write ups and ultimately termination if this expectation is not met

You heard it here first. My advice is prepare and get your union reps involved. Have it known what they can and cant get away with regarding what defines "expectation" and what can and can't be considered a documentable write up occurrence.

And yes you heard me correctly. That's at least one lead submitted per rep, per day.

Comment! It's anonymous!

12 replies (most recent on top)

This is exactly why I avoid going in to those stores unless absolutely necessary. As a customer, I do not appreciate being hustled all the time.

Need time to sharpen the pencils and do a good job filing those papers

Awe… last time I checked, your role is to sell AT&T’s products. If you’re not actively selling/prospecting, your job can easily be replaced with online orders or dealers.

So do your job or find a new one.

My advice to you is to update your resume, polish your interviewing skills, and find a better job with a better employer. Life is too short to waste working at a place like this.

It's not that easy to get someone to give up the name of the person in charge of their telecommunications for their company. Would you?

so your working a 10 hour day and you cant drum up 2 customers leads... what are you doing with your day? Hello.....your job is to sell.

Take your mobility sales a-s and go way. You all are about the become extinct.

I have no idea what any of these things are.

yawn . .. . zzzzzzzzzzzz

Could not imagine trying to get leads to sell any T product. Most customers have had it with all of the cramming, slamming, and stuffing! Good luck, it's a slow death march at T, but leadership created this horrible environment. I heard from a relative that went to COR store to upgrade phone, which according to Lilly, isn't complicated, but was told his phone was not eligible, it was complicated.

Gosh, you mean you need to actually work? Every day? That’s crazy.

Sales force is a joke anyway!! Waste of more $$$

Thread regarding AT&T layoffs

RSCs to be required to submit 1 CRU or FN lead A DAY in Salesforce

12 replies (most recent on top)

Post a reply