Allstate has really sh– the bed in the last 2 years. I know, let’s fire people, not promote those that are ready to take on more claims, yet hire new people that need to be trained or transferred over after being key go for sub par performance. It’s really a joke. Can anyone actually say they are happy working here at this point, and not the typical “be happy you have a job”? Shapiro has really shaped this company to be simply a higher paid call center across the board and will eventually eliminate more frontline jobs until he can figure out how to streamline into overseas cheap labor. It’s a Sh–show for sure and the ones who suffer other than the overworked, under paid, expendable employees are the customers. Claim handling is as impersonal and rushed as it gets, payments are lowballed, closure times are a disaster, and there simply isn’t enough time to give a personal touch to even 50% of your claims with them weekend and pto dumping claims in your bank. Absolute circus!
Originally posted by @tbn+18dJ7si4.