My manager was on a 3hr phone call this past Monday. We got our notice today: we have the choice between either working as an at-home call center worker... or being off the pay-roll in two weeks.
I asked about severance, apparently, if they offer you call center work and you turn it down, that isn’t severance, it’s turning down employment. Severance is only being offered if you are officially laid-off from a store.
My entire store is closed and every employee was offered call center work or exiting pay-roll. Start finding a plan b ASAP... before you get a choice too before quitting or call center work.