Expect major layoffs this year. All the areas going through "transformation" like cfo, ops, and brand are planning to offshore roles or replace with AI. ETX was the test case before rollout to other areas.
They have reduction in US headcount as a goal for each area. Search deep enough on Sharepoint & OneDrive and the details can be found.
@nkg
Here we go again.
Good luck all.
I’ve heard of some smaller reorgs starting last week, no layoffs that I know of (yet) but things are stirring
@m3p Marketing and Brand just had a re-org with a few layoffs, I’m expecting more to come by end of year.
It looks like layoffs have stopped and Q1 results are promising.
@mj Musk and some college professor from KY claims, claims AI will replace 90% of all job in 10 yrs.
@tm It will be a breath of fresh air when the SM trash takes itself out of this company. Until then, I'm updating my resume and linkedin, just in case.
@te they'll find that out soon enough. There are so many projects that have been failing because of this already, but you'd never know it the way, senior leadership acts like everything is amazing during all employee meetings.
At the end of the day, I know most of these initiatives are being done so SM can get his name out there before he leaves for a higher profile job. Anyone who is left is going to have to pick up all of the pieces.
@sw I echo your sentiments. If mm wants to use Ai internally, it will require a lot of what they do not have = Alignment and Understanding.
But if they (Eexcutives) want to throw people away for Ai then they will get what they (Executives) always got, mediocre business initiatives and it will hurt their bottom line faster than they know it.
@pj like always, they're underestimating what goes into a lot of that work and assuming it can all be done by AI because the information is out there, but a lot of times those requirements gathering and quality insurance come out of conversations that people need to have with each other or based off of situations where there is no prior documentation or examples to pull from. This type of AI functionality is only useful when you have comprehensive, up-to-date documentation already written that you can pull from and refine. Most major projects don't have that, so I have no idea how they think this will be successful.
I've tried to use AI to refine requirements and documentation, and nine times out of 10 it spits back junk.
@nv to quote the article:The company is aiming for a fully agentic software development life cycle (SDLC) across the IT organization by the end of the first quarter of 2026, said SM, the insurer’s head of enterprise technology and experience. The 174-year-old insurer is testing agents that can help gather and draft project requirements, generate documentation, run security and quality assurance checks, and refine code over time. Before agents, requirements gathering alone could take an entire sprint cycle. Now it can be done in hours.
@mj this is why there's such a push to use AI, though. They expect people to do twice the work but leverage AI so it doesn't cost them productivity or burn them out, because the belief is that AI helps speeds up the work. SM gave an interview in Forbes recently talking about how ETX is speed running more AI to help with productivity, and that it's caused reduced headcount and their expectation is that in the future people will manage bots and AI functionality and not teams of people.
We're going to see a company where the only people left in the US are either managing AI bots or offshore contractors. They'll keep enough US employees to abide by any state or federal regulations for things that have to stay stateside, but aside from that everything else will be offshore or AI. It will cause significantly more errors. We had tso many more major failures and outages in 2025 after all the layoffs and offshore anyway.
@ja in reality, it is a mix of a well-documented psychological truth and a disastrous business fallacy. While it sounds like a "life hack" for capitalism, decades of corporate data show that the second half what you wrote : firing half the staff and overworking the rest is essentially a slow-motion su----e for a company. If you fire 50% of the people and expect the remaining 50% to do twice the work, productivity doesn't go up; it collapses. Research shows that 74% of surviving employees report a significant drop in their own productivity after layoffs. Because survivors are now "worked to the bone," mistake rates skyrocket. Studies show a 77% increase in errors following major downsizings. In the short term, the balance sheet looks great because payroll is gone. But in the long term, the company often goes broke or loses market share.
@hh what parts of ETX? ETX barely has enough people already.
Studies have demonstrated that most, most, employees are only productive for 4 hours a day so if you eliminated 50% of the workforce, worked the remainder to the bone, and gave them a big f-At raise, you's save a sch-it ton of $$$$ and productivity would go through roof.
I'm looking at Q3 financial report (can be found on the main website), and some of these numbers a deeply concerning.
Cash from operations is down- very bad
Revenue is down by a lot- also very bad
Surplus is up but very little- not great
Please take the time to scrutinize those documents and be prepared. Do not make any large purchases. Update your resume and prepare for layoffs i na few weeks. Good luck.
@g7 maybe search "transformation" in share point ... I'm assuming those " " in the op is the clue word.
BOHICA!!!
(Bend Over….Here It Comes Again!!!)
Another hit to several parts of ETX and most of OPS coming soon. Most likely before bonus pool gets distributed…got to save where you can!
@OP can you be more specific? I cannot find it.