yepp it’s true. had a meeting about it today that ruined my whole day. they hired these people as remote workers and are now firing them for being remote. how cruel. and they say it’s to promote “collaboration” but nobody in office collaborates on anything. and our team is split up between 5 offices so everything is done virtual anyways. it feels like BS just to fill up offices and keep their precious precious real estate value. what else would be the point of laying off fully trained employees just to replace them with in office workers? and we already can’t handle our workloads, the last thing we need right now is to lose a bunch of people. this is gonna hit the rest of us hard.
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@kf I'm so sorry this is happening to you. EFDC has been a mess since, well, I started a number of years ago that I won't list here. That leadership chain has always been really problematic, and it seems that's still the case.
Their "moving jobs to hubs" will backfire. We went through this 10+ years ago and that's how we ended up with all the remote jobs because we couldn't hire people within our physical footprint. I agree that they will start offshoring those jobs when they can't get people hired in hubs in the states. It won't work out well for them, or for our customers. And considering that growing our customer base is one of their main goals this seems directly opposed to that. People can and do leave when the service they receive is bad. Customers vote with their dollars when it comes to banks. It seems like this place is allergic to making decisions that actually make money.
@kk enterprise fraud and dispute claims. Under kevin malvey
@kf what’s EFDC?
EFDC - laying off people across 13 states that do not have hubs. This is a huge blow. We do not have the time nor resources to train the amount of people we are losing as we are already drowning as it is. Our team has been begging for adds to staff for well over a year. And now this? Its almost like they are purposely setting us all up for failure. VPs email says they are opening the positions in hubs but we will see how long that lasts. I have a sense these jobs will soon be outsourced. They are outsourcing anything they can. I feel so sorry for those affected by the layoffs.
Long time tenured former remote employee confirming layoff. It is real.
@ar it’s the week of 15th day of the month. By now you should know it’s layoff week.
@ar Yes they are and they aren’t done. I know I’m disgusted as well.
Will this be across the board? Truly.
So let me get this straight, they’re doing layoff announcements the same week as comp announcements?! I have absolutely no words and A LOT of words on this.
@af claims processing and technology aren't even close to the same thing.
If you're a developer there are way different things for you guys to worry about as far as job security.
Omg I work as a developer on case management and data we basically develope these claims and disputes processing flows now I am scared guess will have to wait till tomorrow to know
@a7 thank you for the clarification was really concerned for my household for a moment there. Terribly sorry for those who are impacted though.
Firing, or laying off to offshore their roles?
They're sending a bunch of jobs to Poland, India, the Philippines, and Spain. Anything they can train overseas - 'colleagues' as they like to call them - to save money on pay and benefits they will.
The strategy has been to get rid of remote employees via layoffs, wage stagnation, and job duty reallocation. They're very set on their in-office strategy and as fu---d as it is I'm not really sure why this continues to be surprising to people.
@a4 operations side, not customer facing. claims processors
I thought these roles align to customer service who has approved remote roles?
@a3 wait, the inbound fraud team that handles cardholder calls?
@a2 fraud claims and disputes
What area