Unless you are in HIH, Philippines, or Ireland, then you are at risk of being laid off. Other posts here and my own experience shows that being a top performer or being younger or paid less doesn’t make a difference. They stopped taking manager input and they are just randomly firing. Probably letting AI tell them who to cut.
So what can you do about it until this madness is over?
Quiet quit. Do only what you have to, and no going above and beyond. If they cut 3 people and hand you their work, do what you can but don’t do it all. Otherwise you are rewarding them for making things worse. If you are salary, work 40 hours. No more no less. If you are told to take on new roles on top of your current one, politely inform your manager that you are only one person, ask for a breakdown of all expectations then advise that while you will do your best, the expectations are not reasonable for one person.
Don’t go out of your way to help HIH. Do what you have to in order to keep your job, but if they are asking for extra time from you so you can basically train them to replace you, defer until you have the extra time. If HIH says something hard to understand, ask them to repeat until you do understand. If you get a kindly email that is hard to read, politely respond that you don’t understand and ask for clarification until you do. That will slow the down and increase the inefficiencies of language barriers. These people, while certainly mostly good humans, aren’t your friends. They are your replacement.
Don’t put everything into documentation. This is used to train AI and many HIH can only work off of SOPs. Let them figure out missing, but common sense, steps. Otherwise you are training your replacements. Make your documentation as obscure and high level English language as possible. AI will struggle to interpret it and will be more prone to hallucinations. HIH will get confused and make mistakes. Cigna won’t see the error of this JE/RIF/offshoring strategy unless those left behind cause things to fall apart.
Take your PTO. You earned it. It is your time and your benefit. If you have Standout points cash them in before you can’t.
If you have Cigna insurance, use as many benefits as you can as soon as you can. Get your new glasses. Snag that HSA $. Get as many preventative screenings as you can.
It won’t stop what’s coming. We can’t change that. Unionizing is not feasible and Cigna would bankrupt itself Union busting before ever allowing it.
But not helping them be successful in sending your jobs to another country, or having (error prone) AI doing your job will make a small difference and add up long term. Don’t not do your job. But don’t make it any easier on Cigna for getting rid of others or even yourself.