Thread regarding Xerox Corp. layoffs

Out of Touch Leadership

No new news here I guess but it really is astounding the utter sh-t show that exists on the ground level and how for about 3 years now we are told how many things are being done to fix the problems and streamline blah blah blah. But NOTHING changes. You can send an email to have a toner ordered and you are lucky if that toner prefer is even placed within 3 days, let alone get to the customer. Fix a billing issues? The simplest one can take months. My favorite is when there’s a billing issue or something that takes a good 4 to 5 months to resolve. And upper management is like oh my gosh go get that next deal! The client must be so happy that we resolved that issue for them. Yeah, except the client would’ve been happy if the issue never existed in the first place and it if was quickly and accurately fixed with a reasonable amount of time. Not to mention if we had found it and fixed it and not them having to check our work all the time. Remember when we used to be excited to make our customers happy. Now it’s just nice if we have them at baseline and are not completely pi---d off about something all the time. And god forbid a technician was not forced to annoy a customer with remote support for exactly 9 mins and 59 seconds before he can go onsite and fix the copier. Not to mention the approval you need to wipe your own a-s. The red tape is unbelievable. They say it is to control costs and what not, but that executive committee definitely is not controlling costs on their end. Why not give them another raise and bonus? Or send them to another CEO Club trip for being utter failures?

And before “that guy” wants to jump on here and say “You are such a Loser for staying, just leave!” STFU. Some of us care about our customers and the impact this has on them.

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| 2904 views | | 23 replies (last June 28) | Reply
Post ID: @OP+1jykmvvp8

23 replies (most recent on top)

@gm now you’re an English teacher and I left on my own pinhead. Like you never made a mistake, like working for Xerox.
Mr perfect and Pinhead extraordinaire
📍📍📍

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Post ID: @q8+1jykmvvp8
xeroids have transferable skills

🙄

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Post ID: @mh+1jykmvvp8

Let’s speak respectfully and accurately; all present and existing xeroids have transferable skills, period. Maybe the keyboard warrior continually writing the opposite has an inferior complex themselves. Good luck to all those who take the leap and move on, it’s an exciting world out there and you can add great value in the next step of your career.

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Post ID: @ky+1jykmvvp8

WHAAAAA!!!!!!

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Post ID: @k3+1jykmvvp8

I JUST WANT IT FIXED!!!!!!!!

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Post ID: @j8+1jykmvvp8

It’s “you’re toast” not “your toast”

It’s no surprise to me why Xerox let you go.

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Post ID: @gm+1jykmvvp8

Blah blah blah
That’s what you hear and that’s why you stay at xerox. Makes sense.
Make sure you turn off the lights before you put the for sale sign in the window.
It’s what you do. Great thinker.
Your toast and you don’t even know it yet. Amazing pawns. ♟️

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Post ID: @gj+1jykmvvp8

Took me a year and roughly 200 applications but I’m finally in the running for 2 excellent positions.

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Post ID: @g7+1jykmvvp8
You care about customers at xerox. Give me a break.

No one is fooled here except OP who has a non-transferable Tech Power House skill-set.

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Post ID: @fr+1jykmvvp8

Blah blah blah 👇

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Post ID: @fn+1jykmvvp8

@f0 To the “Yawwwwwnnnnn” guy:

You’ve built your entire existence here around a single word: “Yawn.”

That’s your contribution to the world: three vowels and an inflated sense of importance.

Let’s call you what you are: a parasite with a superiority complex, lurking around a layoff forum because it’s the only place where you feel momentarily powerful by mocking people who are anxious, angry, or heartbroken.

You don’t post to help, or even to argue. You post to belittle.

You feed off pain because it’s the only thing that makes you feel relevant.

And deep down, you know this:

Nobody respects you.
Nobody fears you.
Nobody likes you.

You're not clever. You’re a one-note clown trying to act like a king.

And if your life is so thrilling that all you can offer to every conversation is “Yawwwwnnnnnn,” maybe look in the mirror and ask yourself: Who’s really boring here? The people telling stories, asking questions, trying to understand what’s happening... or the guy reposting the same tired word like it’s some kind of intellectual mic drop?

You're not above us.
You're beneath notice.
Until now.

So congratulations. You got attention. But not the kind you wanted.

Now crawl back under your bridge, keyboard warrior. You’ve been seen and laughed at. Not with. At.

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Post ID: @fc+1jykmvvp8

Yawwwwwwnnnnnn

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Post ID: @f0+1jykmvvp8

You care about customers at xerox. Give me a break. The customers have given up on Xerox. They are not stupid. You
Might care, but the company doesn’t. You are in a losing scenario. Why would you not want to cut your losses and start at a new place, or new career. They are going to eliminate your job, or make it so difficult to function, that you will have to leave. You are just plain scared of change , and here’s news for you, it’s already been decided for you. You just haven’t comprehended what’s going on here.
Don’t blame it on caring for your customers, we all did. It did absolutely no good, as Xerox has its agenda to destroy this sector of the market, and anyone who comes in contact with them. Including You. If you can do it better and make a profit, either start your own company, or go to another company. But staying here is nothing but misery and denial, until you are unemployed.

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Post ID: @et+1jykmvvp8

It would make sense if xerox got into psychiatry. Embarrassment of employee resource riches. Customer scans the behaviour form into the Lexmark MFP, magic of java and “AI” + Outsource work to India, misdiagnosis results in 4-6 weeks.

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Post ID: @e0+1jykmvvp8

I see the skill set guy is a frequent poster here, always telling everyone that they have non-transferable work experience.

Psychiatrists call that “Projecting “

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Post ID: @cq+1jykmvvp8

EC team is doing what's best for them and Board. I commend them for the creativity keeping the stock above $1. They can milk more from the X cow.

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Post ID: @cc+1jykmvvp8

@bp not even slightly true.

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Post ID: @cb+1jykmvvp8
Some of us care about our customers and the impact this has on them.

In other words, you have a non-transferable skill-set.

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Post ID: @bp+1jykmvvp8

"Employees would be more loyal, invested and committed"

Nobody cares if employees are loyal, invested and committed. They just want as much cash in their own pockets ASAP. Take another loan, bonus themselves, and bolt. The hallmark of Enron, pre implosion, was a business strategy nobody could understand. XRX has that. History will always repeat itself.

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Post ID: @bn+1jykmvvp8

“Some of us care about our customers and the impact this has on them.“

  • I don’t think you’re a loser, just institutionalized. Your comment above also does not track: you are staying because you care about your customers?!?
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Post ID: @bf+1jykmvvp8

Employees would be more loyal, invested and committed if they were happy. Simple as that. How do you address a bully VP when no one trusts HR or ethics to report it? They get results (albeit suspicious), so I assume nothing will change.

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Post ID: @b1+1jykmvvp8

The company has been managed by petty, unimpressive, simpletons since UB. The shareholders and analysts don't care so there is really nothing that can be done until the cash runs out. The top 20 will hang around until then. It's over.

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Post ID: @aq+1jykmvvp8

There are reasons to stay, and working with our customers is a big one. It can be frustrating to get things done. It takes using your experience to monitor and manage situations to completion. I'm not saying this is how it should work, but it is often required based on complexity and/or resource availability.

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Post ID: @am+1jykmvvp8

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