Thread regarding Avaya layoffs

Avaya Nexus?

Can some explain wha the heck this even is without all the ridiculous jargin on the website and launch announcements?

This headline is incomprehensible:
“Avaya Nexus: Announcing The Security-First Voice Platform For Mission Critical Teams”

Another example: “ Avaya Nexus™, a companion product for Avaya Infinity, is specifically designed for no-fail, highly-regulated environments including emergency services, defense, government, healthcare, financial services, and public utilities.”

A companion product that does what? And fixes what problem? The marketing is awful


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| 33 views | | 24 replies (last April 1) | Reply
Post ID: @OP+1km10yf52

24 replies (most recent on top)

@225
YOU can add Nexus
And YOU can add Nexus
We can all add Nexus to our name!!!
So original.

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Post ID: @284+1km10yf52

Is this a joke? Or is this some twisted insider play to hint that Cisco is picking up some of Avaya's scraps for pennies on the dollar??

Data Center Switches – Cisco Nexus - Cisco https://share.google/CVnerVP9a7iGbeXWM

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Post ID: @225+1km10yf52

Simple marketing ploy to make it look like Avaya is doing something relevant.
Desperately trying to bump up the evaluation.

Lmao!

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Post ID: @1rs+1km10yf52

Let's talk about what actually happened.

Avaya didn't just restructure. They cut thousands of experienced people from account managers, engineers, and support staff — people who had spent years building real relationships with real customers. Not contractors. Not redundant roles. The people customers actually called when something broke or a deal needed to get done.

And those customers noticed. We watched it happen in real time. The calls shifted overnight. Not "what's the priduct roadmap for Avaya" — it was "who do I even talk to now" and "should we start looking at alternatives."

Now there's a LinkedIn post about hiring to sell Infinity. Like the last few years didn't happen.

Here's the thing about trust in enterprise tech — it's not a product feature. You can't relaunch it. It lives in the people who showed up consistently for years, who knew the customer's environment, who picked up the phone. A lot of those people are gone. And the customers they served remember exactly why they left.

BlackBerry had better hardware by the time people stopped buying it. Didn't matter. The relationship was already broken.

We're not saying Avaya can't survive. But surviving and winning back the people you walked away from are two very different things. One is possible. The other takes a lot more than a job posting and trolling The Layoff.

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Post ID: @1q0+1km10yf52

Avaya Aura on-prem uses AES (Application Enablement Server) to basically act as the middleman—telling things like Verint when to start recording a call and when to stop, or helping integrations like IVR work smoothly.

Problem is… AES lives on-prem, and Avaya has zero AI there. And AI, as we all know, lives happily in the cloud.

So Avaya’s big idea?
Build a “cloud version of AES” (now called Nexus), host it on AWS/Azure/GCP, and connect your on-prem AES to it. Voilà—you stay on-prem but magically get cloud innovation.

Of course, to make it sound exciting, they wrapped it in words like resilience, mission-critical, and other buzzword bingo winners.

Reality check?
This thing probably won’t be properly ready in 2026… and even if it shows up, expect version 1 to deliver about half the promise—with a side of bugs.

In short:
Avaya is acting like a Formula 1 team that lost the race, blamed the car color, repainted it… and called it a brand-new strategy.

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Post ID: @1nm+1km10yf52

@ha uuuh thanks for noting that! I am very glad you stopped living your life and woke up early to check this forum and feed your resentment against Avaya! Congrats! Keep doing it and crossing fingers for Avaya to fail, I hope that makes you feel good while Avayans keep working and keep the business running, opposite to your wishes ;)

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Post ID: @hp+1km10yf52

@ez @ez I think you intended "keep living your LIVES".

Someone needs to keep the C Suite from their keyboards!

[Lives" is the correct plural of "life," while "lifes" is incorrect]

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Post ID: @ha+1km10yf52

Keep posting and betting against Avaya. People still at Avaya will keep working hard while you are suffering remembering your golden years at Avaya, missing them and wishing you were still there!

...now you can heave a sigh!... again! LOL

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Post ID: @fh+1km10yf52

Post ID: @fc+1km10yf52 -- I think you meant to include this, as i read it also!

https://futurumgroup.com/insights/can-avaya-nexus-redefine-mission-critical-voice-as-a-strategic-asset/

And Post ID: @ez+1km10yf52 is so our dear and eloquent CEO! He can't help but condesend. He hates Avaya. Wants to dump it yesterday. He criticizes everyone yet can't take any hits!

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Post ID: @fd+1km10yf52

Hysterical!
This pay to play rag also carried over the trademark faux pas! How in the world does a marketing person NOT know how to paren a TM?????

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Post ID: @fc+1km10yf52

@em I could laugh or cry that these bozos look at this website instead of keeping us from going bankrupt again. I didn't think the marketing could get any worse but then you see how he writes for himself and it all comes together

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Post ID: @fb+1km10yf52

Hahaha! People here is more concern for Avaya than people still at Avaya... Here all are betting on Avaya's death... relax guys, get over Avaya and keep living your lifes...

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Post ID: @ez+1km10yf52

@dm ha ha ha. What terrible branding.

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Post ID: @en+1km10yf52

@bz congratulations on forcing PL to fix that TM

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Post ID: @em+1km10yf52

Still, no one on this thread has been able to describe what it is, what it does, why customers need it, and what tech it replaces that a customer may already be using? Is it a contact center? Is it carrier services? Is it a PBX?

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Post ID: @e0+1km10yf52

They should just call it "Avaya 2.0"...oh wait, we filed bankruptcy twice...make that "Avaya 3.0".............oh yeah, Nortel filed bankruptcy too........make that "Avaya 4.0.....to be continued.

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Post ID: @dv+1km10yf52

Nexus - Last desperate roll of the marketing dice to try and keep Avaya relevant to help the impending fire-sale...

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Post ID: @dr+1km10yf52

Avayan's have clearly been 'encouraged' to share the announcement via their own LinkedIn posts with 2 pre-canned teasers. Reminds me of the Aura launch and 'encouragement' for everyone to use their own social media accounts to help the scattergun marcomms effort 🤣

'...Working at Avaya, I see firsthand how vital reliable communication is for our customers in healthcare, public safety, and government. Avaya Nexus™ is specifically designed for these mission-critical moments where a dropped call or poor audio can have real-world consequences.'

Or -

'...Today marks the official announcement of Avaya Nexus™!
It’s not just about a new product; it’s about providing a stable, secure foundation for the future of AI and voice intelligence while retaining established policies, workflows, and even hardware. Read the press release for more on the new Avaya Nexus™'

Nexus... Infinity... Aura... Pure marketing vapourware.

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Post ID: @dq+1km10yf52

Google Nexus (2010–2016): Google’s line of smartphones, tablets, and media players (e.g., Nexus One, Nexus 5, Nexus Player). The brand was used for devices that provided a "stock" Android experience, often manufactured in partnership with other companies like LG, Samsung, and Huawei. The brand was discontinued in 2016 in favor of the Google Pixel line.

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Post ID: @dm+1km10yf52

This is so bad. Watch PD try to fake it through a meeting with marketing. It’s so obvious he’s given up on them. Even the CMO has given up. I sp-t out my coffee reading his LinkedIn post run on sentence nonsense with mixed up spacing. What does EMC have to do with anything ? Avaya NexusTM? Seriously? You had to copy the TM? My word. Proofread your AI slop, man! You’re the CMO for Pete’s sake.

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Post ID: @bz+1km10yf52

https://www.avaya.com/en/products/nexus-critical-communications-infrastructure/

Seems like vaporware that most likely has none of this capability, but how can anyone know when nothing this company has said in the past or currently says is based on reality.

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Post ID: @by+1km10yf52

@a6 what is the precise thing?

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Post ID: @ak+1km10yf52

Had a look on Avaya Support for extra information but couldn’t see anything.

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Post ID: @ae+1km10yf52

Ha! 😆

Nothing to see here, folks. Just the classic carry over move from Nortel -- pitch the precise thing needed to stop the customer migrating away and promise a future release that will never occur.

(TM) ???

Note -- Not yet approved for (R).

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Post ID: @a6+1km10yf52

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