This is the culture that SVPs and above set. This is not on the average associate who dreads Monday morning. Most associates want to help people. But SVPs, more concerned about territory and glory, are unwilling to tell the truth about bad systems and processes and make it difficult to get even the simplest creative solution in place. So why try? Just plant 7s on the next survey that asks all the wrong questions, and shake your head yes at leaders who have no original thought, direction, or willingness to take risk.
Ask any of them on the spot for a 5 year plan for their area and watch them stutter. Give them time and they will spew a deck with a lot of fancy graphics. Mind you, their team has never seen that presentation. But surprise them while they are in the office and ask for one and watch for the empty eyes.
Quiet cracking is a top down problem, not bottom up. But, alas, we will get blamed.