Employees report ongoing layoffs, aggressive cost-cutting measures, and a continued expansion of operations in India. Cybersecurity and operational teams have been among those affected, raising concerns about the future of U.S.-based roles.
According to discussions among employees, more work is being transferred overseas as the company focuses on reducing costs and consolidating operations. Many are questioning the long-term impact on workforce stability, service quality, and institutional knowledge.
The lack of transparency surrounding these changes has become a growing concern for employees across the organization.