Thread regarding Xerox Corp. layoffs

Low quality service: Alumni@xerox.com

Has anyone been IRIFed and attempted to get basic questions answered using the only available method (alumni@xerox.com)? It’s insane - a ticket is created, no reference to the original question maintained, non-responsiveness other than auto-replies, more. Or is it just me?


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| 1312 views | | 6 replies (last November 6) | Reply
Post ID: @OP+1k9879vv6

6 replies (most recent on top)

@d6 Xerox isn't paying their bills now good luck getting anything from lawsuits

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Post ID: @fe+1k9879vv6

You would think Xerox would be excellent at RIFs, with so much practice. Sadly, it's a disaster of poor messaging, unclear procedures for both manager and employee, and an almost non-existent support mechanism (probably the same people manning the HR "help" desk). I had to process many RIFs, and it's a mess for everyone, everytime. 25-30 yrs of service? Here's a scripted 10 min phone call, and weeks of confusion and stress (not including the stress of being laid off).

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Post ID: @da+1k9879vv6

Yes. I can’t tell if it’s due to offshore quality or intentional delay tactics to avoid severance payments as long as possible. The XRX legal team should be reminded that email communication is equivalent to postal mail in terms of date received. Ironically, any delay tactic would cause Xerox to be in breach of their own communications regarding when payments will be made. And potentially opening them up to the types of litigation that the release document is intended to discourage.

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Post ID: @d6+1k9879vv6

Bend over and grab your ankles!!!!Xerox isn't quite done with you yet.....

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Post ID: @d4+1k9879vv6

Pensions are in short supply at xerox.
However there is an abundance of tension that can be had for free.
No charge. It’s a perk of this industry.

You’re welcome…

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Post ID: @cy+1k9879vv6

Took me about 4 months to get everything right. HR people were super dense and had to use other channels to get things moving. They did short me one month of pension so I appealed and never heard anything.

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Post ID: @ak+1k9879vv6

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