We were just told by our TM that personal lines will be over staffed by around 500 by the end of the year. Said people we will either be moved to claims or part of the severance/transition. She told us that they are waiting on upper leadership/HR to decide if we were going to be part of a transition plan. It's only going to get worse as more states go thru mod. I have a feeling the remote folks will be the first to be targeted. I worked in claims 13 years ago when we went through the transition in auto claims. It was awful then and my friends that are still there say it is so misrable that people are quitting daily, out on leave or getting fired. DO NOT take a claims job, you won't make it and will either quit or get fired and miss out on voluntary severance if we have that option. Again people think about it and talk to people in claims, take the severance and run! This place is an absolute total sh-t show!
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@bh I couldn’t agree more. As a TM, I deal with this daily and the pressure to performance manage and report every little thing leading to memos. All while working countless hours to not drown
The art of underwriting went out the window a decade ago. There is no exercise of judgement or discretion or exceptions any more. Everything is following the manual and guides. A software can do the job when that is the case.
@k0 A robot just completed my aunt’s surgery. Sorry, but if it’s advanced enough to do that it can surely do the job of an underwriter.
@bt Ai can help life underwriters but no way can it be replaced. That would be an easy law suit. A human will have to make the final decision when it comes to reviewing medical documents. It would be nice for ai to help us read them though.
@bg bibs were the down fall of the company they hire the d-mbest people I’ve ever worked with in 20 years.
I worked a job fair in Atlanta years ago and said it then. This company just did an about face turn with service.
Some of these hood rats couldn’t even come to a job fair with pants pulled up above their knees
One thing everyone forgets, some people have to have health insurance for them and/or them/spouse and kids. The only way to get that is either get it through another job or you have to at least make it to 55 when you retire for SF. Age discrimination is a very real thing and extremely hard to find another job after 55! If you are 53...and need to work 2 years it is worth it for some, but not all! If you are 51, take the damn severance and run!
@bh No one in their right mind, within a few years of retirement, should turn down a severance package if offered, to go to the nightmare job of claims for a few years. That makes zero sense.
Judges dont come cheap. SF buys judges.
@bx..... Ignore this person, same mental re-ard that tries to hi-jack every post. Troll... Let me quote their post back to them... "let it go and move on with your life. You need mental help." AKA....If you do not like what is posted, don't come here! ? You are just trolling people's post..... get a life, you are a worthless loser!
@bx. Thank you for posting that, You prove my exact point and you exemplify the absolute useless piles of narcissistic sh-t that SF has hired. You must be an agent or a SM or above. For the record...because I still have friends that work at State Farm and they told me what is going on especially with the new severance plan announced. I wanted to warn people that it is full of people just like you! What decent people do! NOW GFO!
Why if you work at a dentist office now are you even on this site. Let it go and move on with your life. You need mental help.
The Section Managers in claims are wonderful. Give them a raise. Top notch. The employees? Well they are lazy and unmotivated.
I was an Auto Property Complex Claim Specialist and I took my 12 weeks of FMLA because of all the stress and he-l like working conditions. It was causing my blood pressure to go crazy and my kidneys started failing. My doctor told me my job was ki-ling me and to quit. I had worked in Auto Claims before with Travelers and came over thinking it might be better. It was 10 times worse and now I work for a Dentist managing their office. I make about 10K less a year but life is good again. I will never go back to claims, ever! I would rather push a broom or clean toilets than work for State Farm again or in claims. That company is pure and evil sh-t! I hope they all rot in h-ll! The worse experience of my life. Feel very sorry for you left there, anyone forced to move to claims. Some of my old co-workers call me crying desperate to leave. Be patient and tell them to find an escape plan.
I don’t think it’s just auto underwriting that will be impacted. I think it’s all of underwriting and it makes sense when you think about it.
Out of all the departments left underwriting is the one most susceptible to being replaced by AI. Anyone with two eyes could see this coming.
And I agree. Most will not make it in claims. They have had an easy go in underwriting. I’ve been on both sides. It’s like night and day.
On one hand I feel bad for them.
On the other I think it’s good for claims because maybe they can allocate the money spent paying underwriting to claims to raise salaries and improve training.
I've been in claims 15 years and no, claims is not ok, anywhere at State Farm. For you underwriting folks, they had to force people in claims to move to certain areas and if you didn't move they were immediately fired. Nightmare departments that people left and they forced many of them back, especially in Fire Claims. Claims is a living nightmare, you can't get time off, countless people are having to take stress leave (STD) and FMLA. Our service su-ks so you get cussed out every call. In my area alone we had 4 people quit this week! Said f-ck this I'm out of here. If you can't manage your inventory (unrealistic expectations) and usually someone else's too, they put you on a memo immediately. If someone leaves or while they performance manage them, they reassign their work so you get their work and yours too. Load level claims! The TMs are all miserable because they are being threatened/harrassed with their jobs and are told to write memos even if they do not want too. Claims is a disaster, especially for people in underwriting who are coming form a totally different environment. Yes if you only need to make a year or two to retire I get it, but anyone else. Take the severance if that is an option.
Tell wfh go to the hub or lose your job.
There are a lot of wfh employees in claims that would love to hang on to their jobs and would even go back into their office but they are not opening those back up. So yes try claims if you are in a hub and loosing your job. So far there are no move package offers or offers of any kind for a hub position for those whose offices closed down in like 14 different states.
@ah Not true .
@an Good to hear a sensible voice !!
WFH employees are target!
If you are already located in a hub then absolutely stay. Claims is not that bad. You can learn it and take that knowledge with you if you choose to leave later. There will be growing pains but things will settle down. If you have pension you will be adding to it and if not a good 401 match.
If you need the job or a few years to get to retirement age then yes try claims. Property, total loss, salvage not that bad. Even some injury folks are thriving and say it's not that bad. Weigh your options and make the best decision for yourself. If your smart and can work hard you can learn claims.
Wfh employees that their office building closed during covid and did not reopen did not sign anything stating we would not get a severance for being remote.
The agreement remote workers signed has a clause stating if the company changes direction they can terminate employment with no severance. Several services again review work after they read that.
If you work in a hub you may get voluntold to go to claims and if you decline you will be effectively resigning, no severance. If you meet the age/tenure requirements, you may get offered voluntary severance. Good luck. We will all need it.
I'm not going to auto or fire claims. My girlfriend worked in complex auto claims and made it 4 months and quit. Said it was the worst experience of her life and everyone there was completely miserable.