Thread regarding HCSC (Health Care Service Corporation) layoffs

COBRA and Laptops for Those Recently RIF'd

I wanted to see if it is me or if HCSC is really that disorganized in getting these two items taken care of for those of us that have been recently RIF'd. I am a REMOTE worker who was RIF'd back on 9/24/2025. I was curious if there are others experiencing the same as me. The contacts we were told to work with keep telling me it is coming.... We are almost at the one month mark and I have yet to get either below via mail, UPS, or even FedEx.

  1. I have yet to receive any instruction from the transition team or IT telling me how to return my laptop.
  2. I have yet to receive any instructions on how to apply for COBRA. We are less than 2 weeks from the end of our medical coverage.

Just curious if others are experiencing the same or if I should begin trying to get the information in other ways.

#COBRA #RIF #Offboarding #Benefits
by Anonymous
| 1853 views | | 7 replies (last October 24) | Reply
Post ID: @OP+1k82st4wk
Comment! It's anonymous!

7 replies (most recent on top)

@pm what state are you in? I'm in IL/Chicago area and still no sign. Got some HCSC letter about Medicare pharmacy coverage that doesn't apply to me, and probably my 20th Medical Ally flyer yesterday. Mail preview today shows nothing.

by Anonymous
| | Reply
Post ID: @rr+1k82st4wk

@OP transition Support has been less than supportive. I never get any answers. I haven't received info on how to return my equipment yet. I got the cobra info a couple days ago by mail. It's crazy high, looking into alternatives....

by Anonymous
| | Reply
Post ID: @pm+1k82st4wk

Here are the timelines for notification on COBRA…

  • employer has 30 days to notify the plan administrator
  • administrator has 14 days to notify the employee
  • employee has 60 days after their notification to decide whether they want COBRA

https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-activities/resource-center/faqs/cobra-continuation-health-coverage-consumer.pdf

by Anonymous
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Post ID: @ft+1k82st4wk

@OP I wish I could say the in-person experience was better. I still have no COBRA info, and only received my things because I had an employee get them for me. The transition email is a joke. They are "investing in AI" but still can't send out basic plan information a month later. Here's a crazy thought - have the relevant info prepared to be delivered on the day they let people go...ambitious of me to expect they can efficiently manage benefit plans with the 90 years of experience quoted in the ads all over the place. Also the timing of MA open enrollment...fun to reconcile that HCSC is unwilling to pay my salary for all I contributed, but is willing to pay for an ineffective dancing-in-grocery-store commercial during prime time.

by Anonymous
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Post ID: @ca+1k82st4wk

@bs Did you get a lump sum? is that why significant taxes were taken out?

by Anonymous
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Post ID: @c3+1k82st4wk

@bs adding more - the United Health is for myself and my two college daughters. It was reasonably priced. I can't take the risk of not knowing. COBRA details are coming too late - perhaps by design, no idea.

by Anonymous
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Post ID: @bt+1k82st4wk

Yes, shared same experience. This has honestly been a mess, although the outplacement services have really exceeded my expectations. So your former boss has to do a workday request to get a box sent to you. I recieved a very low effort smushed overnight box with about 2' of bubble wrap from Richardson IT. I put a $3K MacBook Pro laptop in just bubble wrap. I added more but hope it gets there intact. Such a waste, it is going to just go sit on some shelf somewhere. I did got to UPS store so that I could get a receipt of drop off just in case. I did just get severance pay (minus significant taxes.) I have yet to recieve a single word on COBRA - despite reaching out to their email. For an insurance company this feels cr-ppy. I did find a United Health 4 month short term gap insurance and put a big deductible on it. It starts 11/1 - mostly want to cover for the catastrophic ER type stuff.

by Anonymous
| | Reply
Post ID: @bs+1k82st4wk

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